With a stay at Amari Pattaya, you'll be centrally located in Pattaya, steps from Pattaya Beach and within a 10-minute walk of Art in Paradise. This 5-star resort is 0.9 mi (1.5 km) from Central Pattaya and 1.2 mi (2 km) from Terminal 21 Pattaya.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a complimentary water park, and a 24-hour fitness center. Additional features at this resort include complimentary wireless Internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at Aqua Eatery & Bar, a poolside bar/lounge which features a pool view. You can also stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Stay in one of 339 guestrooms featuring LED televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take a dip in our swimming pool or unwind on one of our luxurious loungers at our prestigious beachfront hotel in North Pattaya. Experience the best of both worlds with our designated Adult Zone, offering a serene retreat.
Discover the excitement of our Kids Aqua Park, featuring multiple water slides and offering exclusive access to The Tree House Kids' Club. Enjoy endless family fun and adventure in a vibrant and safe environment for kids to explore and play.
Guests booking an Amari Suite enjoy premium breakfast at Prego Pattaya. Breakfast at other venues will incur an additional charge.
"I'm not going to add any personal opinions, just state the facts about what happened during our four-day stay at the hotel.
1. **Check-in Process**: The hotel explicitly states check-in is after 3 PM. Our group arrived at 3:10 PM that day and were told one room would be ready in 15 minutes, and the other in 50 minutes. However, by 4 PM, neither room was ready. We finally got one room around 4:30 PM. I'd like to ask the hotel, if it takes an hour and a half to get one room ready, can guests also delay their check-out by an hour and a half? If you're understaffed, shouldn't you increase your personnel in advance?
2. **Mysterious Odor**: From late on the first night of our stay, one of the two rooms had a sewage smell emanating from the air conditioning vent. Over the next few days, maintenance repeatedly came to fix it, but the issue was never fully resolved by the time we checked out. We never found out where the smell was coming from, and the hotel offered no explanation.
3. **Housekeeping Efficiency**: We stayed for a total of four nights. Only on the second day was our room fully cleaned. On the third day, our group went to Koh Larn, leaving the hotel at 8 AM and returning at 4:30 PM. Upon entering, only 0.7 of the two rooms had been cleaned – you read that right, 0.7 of a room. In an entire day, not even one room was fully prepared, despite us informing the front desk in advance about our absence (they asked about our schedule due to the room odor issue). On the fourth day, we stayed in the hotel, resting and exploring nearby. We asked housekeeping to come at 5 PM, but they never showed up. Talk about saving effort.
In summary, Pattaya is a city worth visiting a second or even multiple times, but as for this hotel, I'll leave it for others to experience."