Mountain View Hotels in Phuket

Stayed one night from June 27th to 28th. The Naiharn Resort boasts an excellent location, nestled at the foot of the hill next to Nai Harn Beach, with its buildings cascading from the first to the ninth floor, reaching halfway up the mountain. Facing the resort, the sea is an inviting blue, while lush green trees line the back of the hill. The white buildings are tiered along the coastline, creating a truly magnificent sight! The pool isn't huge, but being able to overlook the ocean while swimming is wonderfully comfortable and relaxing. At night, the large platform bar lights a bonfire, and under the dim light, gazing at the distant stars and hazy moonlight feels like a dream. Breakfast offers a good variety – fewer options but exquisite and uniquely flavored. The rooms are clean, hygienic, and well-equipped. However, there were some drawbacks. The air conditioning noise was too loud, and the front desk staff provided discriminatory service. When we booked through the platform, we specifically requested a high-floor room with an unobstructed view, not a corner room. Yet, upon arrival, after some whispering among themselves, they gave us room 816 on the side of the hotel, where a water tower obstructed the view. When we raised our concerns, they claimed there were no empty rooms left on the 8th floor. We then asked about the 9th floor, and they said that was also fully occupied. We insisted on changing rooms, and they asked, 'What if you don't change rooms?' We replied that if we couldn't change, we'd cancel our booking and find another place. Seeing our firm stance, the staff member made a hushed phone call and then offered room 905 on the 9th floor. We accepted, and only after moving in did we realize that room 905 offered arguably the best sea view. We were puzzled why they would initially give us such a poor room when 905 was clearly available. Another small detail at breakfast also bothered us significantly. The staff served us coffee in two glass cups, but for European and American guests, they brought an entire set with a coffee pot on a tray. Service is reflected in the details. Guests pay the same amount, and the hotel has an obligation, and guests have the right, to receive equal and non-discriminatory service. We sincerely hope the hotel management provides proper training to the front desk staff to improve their overall professionalism. We truly wish for The Naiharn Resort to continue improving and become a hotel that guests genuinely cherish and look forward to.

The staff here are all very friendly and extremely enthusiastic. We especially appreciate Rach's proactive and friendly service. Although the lobby is a bit far from the rooms and we had to call the front desk every time we went out or came back, the shuttle service arrived very quickly and never delayed us. Even when we returned late, there were always staff members on standby to drive us back to our room immediately. The hotel provides shuttle services to and from the Old Town and Central Festival. It would be even better if we could take the shuttle to the Old Town and then be picked up from Central Festival on the return trip. The room was spacious, clean, and the air conditioning was excellent, though the water pressure was a bit weak. The hotel environment is quiet and peaceful, making it a perfect place to relax. I would definitely want to stay at this hotel again!

The hillside resort is a n excellent place for a visitors far from crowded places and there’s a delicious food restaurant friendly staffs. I definitely recommend it if you’re preferred to stay quiet and peaceful areas.

Location : you can go either patong or kamala which is nearest. It’s quite distant for me. But I rent a bike from hotel to make it easier for me n my partner to go anywhere. Service : service was one of the tiptop! Everywhere you go, the staff was so polite and greet you. Room : couldn’t say much as the room was so perfect for me n my partner. Choose the one straight to the pool from our room. As we can just jump into and swim and chill. I did enjoy my stay here. Breakfast was good. All I can say is that the staff there were so friendly, professional, helpful. And willingly to help whatever you need. I enjoy staying here. Most probably will stay again next year !

My stay at this MGallery hotel was absolutely perfect; every detail was meticulously handled, making it undoubtedly a top choice for a luxurious getaway in Karon Beach. The hotel beautifully blends Phuket's Southern Nanyang retro design, with the lobby and corridors adorned with exquisite artistic details that are perfect for photos. The atmosphere is serene and upscale, a peaceful escape from the hustle and bustle of Patong, ideal for guests looking to truly relax. The guest rooms are spacious and come with large private balconies, offering views of the mountains or the Andaman Sea as soon as you open the windows. The rooms are fully equipped with bathtubs and premium amenities, and the bedding is soft with excellent soundproofing, ensuring a superb quality of rest. The resort facilities are comprehensive, featuring two outdoor swimming pools with a poolside bar where you can order cocktails while swimming. There's also an award-winning spa, a fitness center, and a kids' play area, making it suitable for both couples and families. The dining options are extensive, with a diverse buffet breakfast offering both Thai and Western dishes. Dining at the poolside restaurant while enjoying the view is incredibly pleasant. The location is another big plus. It's within walking distance of Karon Beach, and close to night markets, restaurants, and convenience stores, making it easy to get around and shop. All the staff provide attentive and thoughtful service; the check-in and check-out process is smooth, and they proactively offer recommendations for local activities. Overall, there are no noticeable shortcomings – the environment, facilities, service, and views are all top-notch, providing a complete holiday experience. I will definitely stay here again on my next trip to Phuket.

I had a fantastic experience at this hotel. From the moment I arrived, the staff impressed me with their exceptional attention to detail—they were friendly, thoughtful, and always one step ahead in making sure guests felt comfortable. The room was spotless, spacious, and beautifully designed, offering a great balance of comfort and functionality. The bed was incredibly comfortable, and everything from the linens to the bathroom amenities felt premium. The hotel’s facilities are top-notch—modern, well-maintained, and clearly cared for. I especially enjoyed the game room, which was a fun and unexpected bonus. It’s perfect for relaxing or spending time with friends and family. Overall, this hotel exceeded my expectations. I’d highly recommend it to anyone looking for a clean, modern place to stay with excellent service and thoughtful amenities.

This is rather difficult in that the resort is excellent, the food was really good and the service very good but…..through Trip we booked a premium sea view room which was shown in the booking as a large room with full sea views, a double sun lounger on the balcony, a sofa and a walk in wardrobe. Ours had none of the above and indeed the room faced the back of the resort cafe! We politely mentioned this and was told the premium rooms were full - not great considering we booked ours several months ago. We were given a really nice upgrade for night 2 but obv only being there 2 nights we feel a little let down on the quality of night 1 and the money we paid.

The hotel environment is fantastic, with lush greenery and even some shade by the pool. However, I was assigned a connecting room, and since it's a wooden structure, it's not very soundproof. The breakfast was plentiful and even included ice cream! Every staff member was incredibly enthusiastic.

The service attitude was excellent, especially Nance. Every front desk and staff member I encountered was warm and very friendly. I didn't experience any of the discrimination or preferential treatment towards Chinese guests mentioned in some reviews. Perhaps those who did had limited English proficiency and struggled with communication. If you have a basic understanding of English, you shouldn't have any issues. The room was a medium size, and the hardware facilities were good. Toiletries were provided, and the hygiene was excellent. The water was clean, not yellow, and there was plenty of hot water. The location is just okay (but the room rate was cheap). It's about a ten-minute walk to the beach and five minutes to the nearest 7-Eleven. The downside is that the soundproofing isn't great. If you're unlucky, the room next door might play loud music in the middle of the night, disturbing your sleep. Also, everyone, be careful of the bed frame! Don't kick it when you walk past! On the first day of my stay, I accidentally stubbed my toe, and my toenail even lifted up. Please be careful!

Spectacular views of the sea from the rooms make this resort a winner for feelings of peace and solitude. My room included a ceiling fan and a separate rain shower next to the bath tub. A massive free breakfast buffet starts the day for most guests, with changing options on a daily basis. Before breakfast I walked down the steep driveway to the private beach to swim either in the sea or the small pool next to it. At 7 am there is nobody around. One morning I took out a kayak (one hour free) which had stunning panoramic views. There are two swimming pools by the resort’s main building and both are delightful for swimming and relaxing. Nothing much to do in the evening and the TV channel selection could be expanded with movie channels (e.g., HBO, Cinemax), educational channels like Discovery Asia, and nature channels like BBC Earth and Love Nature. I partook in a 90 minute herbal pack massage which was a bit pricy but very professional. Both lunch and dinner menus have sufficient variety of dishes and food quality was good. Staff were always helpful. In summary, Supalai Scenic Bay Resort is a wonderfully serene experience at a very reasonable room price.