JJingjingyuThe Kimpton Bamboo Grove Suzhou is an absolute gem! Its location is fantastic, right in the heart of Suzhou, within walking distance to the Master of the Nets Garden, Shiquan Street, and Canglang Pavilion. It's also very close to Fengmen Old Street. Parking is convenient, and public transport (buses and subway) are right next door, making getting around a breeze.
The hotel's design is unique and exquisite, with every corner offering a picturesque view. It's filled with traditional Chinese aesthetics and the charm of Suzhou gardens. Bamboo groves, red maples, serene lakes, and rockeries are cleverly integrated into every guest room. We stayed in a courtyard room with our furry friend. The room was spacious, as was the courtyard, which came with lounge chairs and beautiful maple trees – enough space for our dog to run around happily.
The complimentary social hour, while not offering a huge selection, was quite refined and delicious. The hotel breakfast was truly astonishing; even many luxury hotels don't offer such a lavish spread. Not only was there a wide variety of fruits, but they even had whole coconuts for guests to enjoy!
The hotel management is top-notch, and the staff are warm, sincere, and always greet you with a smile. Our dedicated little butler, Vickey, was particularly wonderful. She's not only beautiful and charming but also incredibly thoughtful in her service. Before our check-in, she added us on WeChat to provide all necessary information and meticulously prepared a dog bed, bowls, toys, a water cup, and even a special dog meal for our furry child. She also created beautiful, personalized postcards for our dog, which made us, as pet parents, incredibly happy! When we asked if we could have a few more postcards made, she readily agreed and delivered them to our room. At check-out, she was kind enough to help us with our luggage and press the elevator button. Her service was absolutely outstanding and deserves high praise!
Overall, our experience at the Kimpton Bamboo Grove left us with a fantastic impression. We will definitely consider staying here again.
Show more