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Posted on Apr 14, 2026
Anonymous User
April, the most beautiful time of year, and I took advantage of a rare opportunity to travel. A huge thank you to Liu Qin, our guide from the hotel, for making this trip so special. She proactively added me on WeChat and thoughtfully helped us with directions, recommending nearby attractions and delicious food. When we arrived, a lovely young lady named Zhang Ting greeted us warmly, showing us to our room and explaining breakfast options and recreational facilities. In the evening, Jiajia and Xiao Wang even accompanied us on a stroll through Tongli Ancient Town, allowing us to experience the charm of a Jiangnan water town. The next morning, Xiao Cui guided us to the restaurant for breakfast. If only I had more time, I would have loved to stay a few more days. Looking forward to my next visit!
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Price per night from:DKK 602
Posted on Aug 17, 2026|Garden Terrace Room King
Anonymous User
Weekend stay at Four Seasons Hotel with family.
1. **Room:** East Wing with a small courtyard. The room was very clean, no mosquitoes or dust. Toiletries were complete, and the hotel offered a variety of bedding options. Room service was prompt.
2. **Restaurants:** We dined at two restaurants this trip.
1) **Jin Jing Ge:**
Suitable for family dining of 1-3 people. Dishes were exquisite, but portion sizes were not large.
Some service staff could benefit from more detailed training.
Recommended dishes: Jin Jing Chicken, Jiang Bai Shrimp, Sea Urchin Steamed Egg, Wine-infused Pea Shoots.
2) **Yun She Breakfast:**
The front desk lady had an excellent service attitude 👍.
The variety and quantity of dishes were average for a five-star hotel.
Recommended dishes: Smoked Salmon, Hot Pan-fried Buns, Eggs Benedict.
3. **Amenities & Services:**
1) **Travel Photography:**
Photographer Mr. Wang had excellent photography skills and a great service attitude.
No pushy sales tactics. You can choose shooting times and locations based on your needs.
If you only want 3 photos, you can communicate with the photographer in advance.
2) **Bicycles:**
The adult bicycles were quite tall, a bit inconvenient for women.
The bikes were heavy, and the handlebars were difficult to control. Not recommended for beginners.
It would be better if customers were offered a bottle of water and a towel when borrowing a bike.
Suggest having a bicycle repair person to check the bikes when customers return them, ensuring safety for the next customer.
3) **Swimming Pool:**
The outdoor infinity pool was fantastic, equipped with dining, swimming, and lounge chairs.
Recommended to go early to secure a spot to watch the beautiful sunset.
This sums up my experience. Hope it helps everyone! ❤️
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Price per night from:DKK 1,897
Posted on May 22, 2026
Anonymous UserOur villa had a king-size bed and a terrace right by the water. The room was spacious and well-designed, with all the amenities we needed. Elld at the front desk was always asking if we needed anything, and Chen Liang, the shuttle driver, was so thoughtful. He noticed I had a bit of trouble getting in and out of the shuttle and immediately offered me a footstool, which was really touching. The staff at the Chinese restaurant recommended a set menu that was delicious and generous; they even helped us pack up the leftovers to take back to our room and heated them up for us later that evening. They truly go above and beyond for their guests.
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Price per night from:DKK 722
Posted on Feb 22, 2026|Executive Double Room
Guest UserThe front desk staff (specifically, a gentleman) was incredibly kind and upgraded me to an executive suite for free. The hotel environment is very high-end, and the hygiene is up to par. The room smelled lovely! I'll definitely stay here again next time I'm in Suzhou. (¯▽¯)ゞ
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Price per night from:DKK 476
Posted on Jul 8, 2026
Guest UserThe hotel's biggest highlight is definitely the kayaking in the lotus pond – it's a must-try. The staff is very lean, but despite that, they really tried their best to meet guest needs. It's clear the understaffing isn't their fault. The same goes for the restaurant; there aren't enough chefs, which makes you hesitant to order much. However, there's nothing else to eat nearby, so you're stuck with the hotel food, which honestly isn't great.
If the weather is good, the outdoor lawn is huge, and the water sports are decent. It's a good spot for families with kids or dogs.
I really didn't like the room. Next time, I'd try a regular suite instead of a villa. The villa felt like a renovated unfinished building.
Overall, I'd still be willing to come back if I'm in the immediate area.
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Price per night from:DKK 1,506
Posted on Nov 11, 2023
Guest User
It was my first time to stay at a hotel on the first day of its opening. The housekeeper Jackie was very enthusiastic and contacted me via WeChat two weeks in advance. She also sent out guides for things to do and eat in the surrounding area. All service staff are very enthusiastic and solve problems quickly. I hope they can continue to do so. The children said they were very satisfied. There was a party in the evening, and many staff took the children to play various games, which relieved the adults. The buffet is quite rich, and Snow World is right opposite, which is very convenient. It was a bit late for skiing, so I helped delay check-out a little, and also gave two little dolls as gifts. The children were very satisfied.
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Price per night from:DKK 1,616
Posted on May 5, 2026
Guest User
This is my second stay at the Crowne Plaza Kunshan, and it's fantastic! It offers incredible value for money, and the location is excellent. There's a direct corridor from the hotel to Jiufang City, which makes dining and shopping super convenient. The hotel staff are also very welcoming and friendly. I really like the decor style too. All in all, I'll definitely be staying here again next time I'm in Kunshan.
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Price per night from:DKK 347
Posted on May 31, 2026
Guest UserBanyan Tree, as always, is wonderfully secluded and comfortable!
The butler, a lovely lady, upgraded our room again. And we even ran into Alice Xiaoxiao, the butler who assisted us during our stay last year – it was great to see her again! She proactively reached out before check-in to ask about our needs and was incredibly responsive to all our requests. The concierge service upon arrival was also very thoughtful.
The courtyards, lush greenery, and water features are beautifully designed, offering a new picturesque view at every turn. The views from our room were truly refreshing and invigorating! Kids' toiletries were fully stocked, and the complimentary soft drinks were of good quality, not just an afterthought. The hotel also offers free activities like Baduanjin (a traditional Chinese exercise), cocktail making, and night runs!
Overall, a very satisfying stay! Excellent value for money!
**Dining:** The hotel's Baiyun Restaurant is also fantastic. Even though dinner was a set menu from a group deal, every dish was surprisingly delicious! It's a perfect alternative to the Rongsheng Restaurant next door, where you often have to queue for two hours if you don't want to wait. They've changed breakfast to a mostly buffet style, which can sometimes mean colder food with a less-than-ideal texture. However, they still offer à la carte service upon request, which is great! And the champagne was delicious!
**Activities:** This trip, we came specifically to climb Lion Mountain, and we successfully reached the summit – the entire scenic area is very thoughtfully developed! Safety measures are also very well implemented! Whether looking out from the mountain or gazing at it from the hotel, it's a view within a view – perfect for photos! There are several well-designed buildings nearby, like museums and science centers, all within walking distance. The hotel key card provides direct access to Lion Mountain Park, and in the evening, they even offer transportation for a golf course tour. The park has added more activities since last year, including a mini-train, cycling, and boating. This year, we even tried kayaking – so much fun! We'll definitely be back next year!
Our sincere thanks to Alice Xiaoxiao, our butler, who made our first stay enjoyable and our second even more comfortable. Also, a big shout-out to the handsome concierge who helped with our luggage! The auntie providing turn-down service gave our child small gifts and drinks, and the three lovely ladies at the bar patiently taught us cocktail making… All the hotel staff made us feel so warm and welcome.
Looking forward to our next stay!
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Price per night from:DKK 2,075
Posted on Aug 17, 2026|Wonderful King Room
Anonymous UserI stayed at the W Hotel, a landmark hotel in Suzhou, for a concert! My high-floor lake view room wasn't just about the scenery; it was about how the lake view seamlessly integrated into every little moment of my day.
The room's floor-to-ceiling window wasn't just a viewing portal, but a constant backdrop throughout my stay. When I was too lazy to go out in the afternoon, I'd set the snacks I bought from the mall on the low table by the window, slowly eating while bathed in the golden light from Jinji Lake. Outside, there was the expansive lake; inside, a relaxed, homey feeling. No need to specially check-in or take photos – just simply whiling away the time like this was incredibly comfortable. ☕️☕️☕️
As dusk fell, and it started to rain outside, I didn't need to go all the way to the lakeside for a view. Sitting on the room's lounge bed, I watched the lake transition from bright white to deep blue, the lights of buildings on the opposite bank gradually flickering on, and the light patterns of the Gate of the Orient changing, casting shimmering ripples on the water. Sometimes I'd dim the room lights very low, leaving just a bit of ambient strip lighting. The interplay of indoor light and the city lake view outside created an atmosphere that felt naturally emergent, not artificially contrived. For someone like me, whose work pace is usually hectic, slowing down to experience life like this is incredibly therapeutic ❤️🩹…
The room's layout was perfect for a slow-paced vacation. The desk faced a side window, so I could glance at the lake while handling small tasks; the wardrobe offered ample storage, allowing me to spread out my travel clothes. The bathroom's frosted glass was interesting; at night, when soaking in the tub, I could switch the glass to transparent mode, and the entire night view of Jinji Lake would unfold before my eyes. Soaking in the hot water, listening to soft music from the room's speakers, all the fatigue from my journey slowly melted away 🍧🧃🧋.
The room's air conditioning was very comfortable; even with the hot weather outside, the indoor temperature remained just right. The curtains were electric, completely blocking out external lights at night for a peaceful rest 🧩🧩. Waking up in the morning, drawing the curtains immediately revealed the morning mist over the lake 🎡🎡.
The hotel has direct access to Suzhou Center, making it convenient to buy drinks and snacks to bring back and enjoy the lake view right from the room. The value of a lake view room lies in not having to rush around, but being able to weave the beauty of Jinji Lake into ordinary daily moments like eating, daydreaming, and resting! Highly recommended!! 🌅🌅🌅🌆🏙️
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Price per night from:DKK 848
Posted on Nov 30, 2025|Themed Room (Double Bed)
dyhxThe hotel has its own onsen area that's open to non-hotel guests. So the entrance starts with the shoe cabinets before reaching the front desk that serves both onsen day-use guests and hotel guests.
The Japanese themed room was luxurious. Very clean and impeccably maintained, good sound proofing I could hear a pin drop in the room. Double basins, Dyson hair dryer, bidet toilet bowl, standing shower and a huge zen sofa couch area by the window, complete with tea and chess set. Pity there's not much of a view out there. There's also no phone here, just a speaker by the bedside table or one can use WeChat to communicate with the front desk and of course robot deliveries.
Bed and pillow was too soft for my liking. Service is excellent and they even provide turn down service. I left the room for onsen and came back to a room where the curtains are drawn, a plate of fruits on the table, floor towel laid out in the shower area with the bath towel, originally under the basin, now hung on the door of the shower.
The stay package came with an Afternoon Tea set of fruits, desserts and crackers. The cheesecakes were meh but the pineapple tart made up for it. Fruits were fresh and yums.
In-house guests were given unlimited access to the Onsen and I took my time to enjoy it fully. It's a full Jap style onsen, meaning going fully naked. A rather small onsen with just 3 pools but the outdoor one was the best, soaking in 43 degrees pool in the cold. There's a chill out area outside including a lounge, meditation room and a movie-cum-reading room (what an irony though). They also have private onsen rooms for rent at additional costs.
Leisurely breakfast the next morning at 930am. Yes, I had to choose a specific hour to be at breakfast as it's a Jap bento set with a partial buffet (of noodles and porridge). Not outstanding for me.
But otherwise, it was 5* experience and I recommend this to anyone planning to come to Taicang to experience the onsen.
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Price per night from:DKK 795