Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 17, 2025|Mao She Terrace Smart Family Room
Guest UserI highly recommend this amazing guesthouse to everyone! You can book it with your eyes closed. The service is incredibly attentive, and the butler team in the group chat is always responsive to every request. They offer complimentary pick-up and drop-off to nearby attractions and restaurants. While we were making tea at the tea table, the butler immediately brought over freshly cut fruit. This is the first time I've encountered such observant and proactive butler service. The kids had a fantastic experience, and we ended up staying a second time within a short period. The breakfast was also very exquisite. Both villas have unique charm, especially the common areas, which are all distinct. We'll definitely be back!
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Price per night from:PHP 3,141
Posted on Jun 7, 2026
Guest User
I stayed at the Steigenberger Hotel Harbin Sunac. The hotel's robot delivery service was a huge plus, making it super convenient to get takeout. With Sunac Land and Sunac Mall nearby, getting around was a breeze. The hotel staff were warm and friendly, and the room they arranged for me was comfortable and put my mind at ease. I'm very satisfied.
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Price per night from:PHP 3,705
Posted on Jan 31, 2025|Standard Room3
ChenxiyuanThe guesthouse was beautifully designed, with vibrant colors and exquisite decor.
The bedding was as comfortable as a high-end hotel—soft and clean, perfect for someone like me who can't sleep on a hard bed.
The fully automatic toilet, the dry bathroom, and the spacious room were all excellent.
What I liked most was that the owner picked me up from Harbin West Railway Station, saving me 50-60 yuan on taxi fare during holidays.
The other ladies in the other rooms enjoyed the outdoor hot spring; next time I'll bring my swimsuit and try it out too.
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Price per night from:PHP 2,048
Posted on Jan 25, 2026
Guest User
Very convenient spot. Spacious room with nice view. Very helpful couple running the business. They have so much knowledge of the area. I ended up asking them to organise all my trips. They always get a good price for me. Really appreciate their help.
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Price per night from:PHP 1,893
Posted on Jun 27, 2026
Guest UserI originally decided to switch hotels because I was so incredibly disappointed with my stay at the Harbin Fuli Ritz-Carlton. I never expected to stumble upon such a hidden gem: the Shangri-La Hotel, Harbin Songbei.
Honestly, this stay made me truly understand that a hotel's real value isn't about how luxurious the lobby is, but about the warmth of its service.
At the Harbin Fuli Ritz-Carlton, I experienced a series of issues: my executive lounge access was incorrectly verified, I was publicly told I didn't have executive privileges, some managers were indifferent, the lounge and restaurant service was consistently neglected, and concierges were smoking and playing on their phones, ignoring guests. For an international top-tier luxury hotel, this level of service was truly shocking and completely changed my perception of the Ritz-Carlton brand.
After arriving at the Shangri-La Songbei, it was like stepping into a completely different world.
From the moment I got out of the car, the bellhop proactively helped open the door and handle my luggage. Check-in at the front desk was warm and efficient. Wherever I went, staff would always greet me with a smile.
Most importantly, the staff here made me feel a long-lost sense of respect and genuine sincerity.
Often, guests pay for luxury hotels not to admire grand crystal chandeliers, but to receive a service experience that matches the price.
Unfortunately, the Harbin Fuli Ritz-Carlton failed in this regard, but the Shangri-La Songbei succeeded, and did so exceptionally well.
Although the price is only about one-third of the former, the warmth of the service and attention to detail far exceeded it.
If I ever return to Harbin, I will undoubtedly choose the Shangri-La Songbei again and will not consider the Harbin Fuli Ritz-Carlton.
Thanks to all the hotel staff for making me feel what true five-star service is all about again.
⭐⭐⭐⭐⭐ Highly recommended!
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Price per night from:PHP 5,562
Posted on Jun 4, 2026
Pingguodashu1234The hotel was spotless and exceptionally clean. Choosing the Sofitel for my trip to Harbin was an absolute delight. Its location is excellent, right near Xiangjiang Park and Wanda Plaza. It's also close to the subway, making it super convenient and stress-free to get to Central Street and St. Sophia Cathedral. The lobby's French decor is grand and exquisite, with crystal chandeliers adding a wonderful ambiance. The guest rooms are clean and spacious, with ample heating. Paired with their signature bedding, the sleep comfort was top-notch. Amenities were fully stocked, and they thoughtfully provided a humidifier, which is perfect for Harbin's dry climate. The breakfast buffet offered a rich variety, including authentic Harbin red sausage and Russian dishes, alongside Western pastries and freshly ground coffee. The concierge and front desk staff were incredibly warm and attentive, proactively helping with luggage and planning my itinerary. With a heated pool and gym, my entire stay was comfortable and relaxing. It's definitely my top choice for future travels!
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Price per night from:PHP 4,797
Posted on Jun 16, 2026
DDD_niniStayed here with a friend. The hotel has a lot of character and the bathtub is spacious – you can really stretch out in it. The breakfast spread is fantastic with a wide variety of options, and the freshly made dumplings and Lanzhou beef noodles were absolutely delicious. The fruit quality was also excellent. The pool water was clean. The only minor downside was that the TV in our room couldn't cast, but it wasn't a big deal. The front desk staff, Luna, was very responsive and provided excellent service. 👍
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Price per night from:PHP 5,726
Posted on Dec 27, 2025
M378547****
The hotel lobby has a Russian-style decor, perfect for taking photos. The room was very comfortable with a tasteful design. The front desk staff were warm and provided excellent service. The bedding was incredibly comfortable. The restaurant offered a wide variety of delicious dishes. It's also very close to the Harbin Ice and Snow World. There's a gym and a heated pool on the third floor. I'll definitely choose this hotel again for my next stay.
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Price per night from:PHP 4,479
Posted on Jun 30, 2026
Guest UserThe view outside the window is beautiful. The location is a bit out of the way, far from the subway. Although it looks close to the Songhua River, there's no direct access, so getting to the riverside is quite a walk. For meals, you have to go about one or two kilometers to a residential area, which has tons of great restaurants. Taxis are super convenient; they pick you up instantly, and it's usually under ten yuan. The room was clean, but the soundproofing was just okay – I could hear kids jumping around next door and their mom scolding them. Breakfast was average, not much variety. Out of the three 5-star hotels I stayed at in Harbin, the Marriott had the least to offer for breakfast. The doormen and the cleaning staff were excellent. Giving a good review out of habit.
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Price per night from:PHP 5,453
Posted on Feb 1, 2025
Anonymous User
The room is big and clean, but the hot spring is old. The hot spring water is clean.
The hot spring water is hot, but the indoor temperature is low. It is hot in the water, but cold when you come out. There is a swimming pool, and the water temperature is low. You have to go to the hot spring pool after swimming for a while. There are not many people, and the outdoor pool is very good.
In summary, the hotel room is big, clean, and the bed is wide. The outdoor hot spring is clean and has many choices. The indoor hot spring area is a world of ice and fire. The restaurant tastes OK, and the consumption is civilian. There are sweat steaming rooms, rest halls, free pumping for swimming rings, and renting large ducks on the water for 20 yuan, which is a real surprise.
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Price per night from:PHP 3,004