Haikou Hotels with Breakfast

This hotel truly deserves a long review from me! It's a definite five-star stay, and I give those stars wholeheartedly. The check-in experience was flawless; from the moment I stepped into the lobby, I felt pampered. But what touched me the most was the service from our butler, Hailey – no exaggeration, she's the most thoughtful and meticulous butler I've encountered in all my hotel stays. Upon checking in, Hailey brought us a welcome fruit tea and proactively arranged for us to have a quieter room type. The room was already prepared with welcome fruits, and even Hainan's special young coconut, which was incredibly considerate. We casually mentioned that the pillows were a bit high, and by the time we returned to the room a second time, buckwheat pillows and memory foam pillows were already there for us to choose from. It truly made us feel at ease, like family. Throughout our stay, Hailey consistently remembered our preferences – I love Americano, and she would have it prepared for me every morning while I had breakfast; my husband enjoys taking baths in the evening, and she would always provide extra mineral water and bath salts daily. These details might seem insignificant, but it's precisely these small acts of 'remembering you' that transformed an ordinary trip into something extraordinarily warm. Today, as we checked out, Hailey specifically double-checked our bill in advance and prepared drinking water for our journey. When we drove away, she escorted us all the way to the parking lot, opened the car door for me, placed our luggage, and stood outside the car, smiling and waving goodbye as we drove out of the gate. That sincerity wasn't just procedural politeness; it was genuine, heartfelt warmth. In summary, excellent facilities, a great location, and outstanding service. I will definitely choose this hotel again when I return. Highly recommend it to anyone who appreciates attention to service details!

I stayed at Novotel Haikou West Coast for 6d5n. There are a few ways to travel from Haikou Meilan Airport to the hotel. The most convenient option is definitely taking Didi. The ride usually takes around 40–50 minutes depending on traffic, and the total fare is approximately RMB 70+. Another option is taking the railway. You would first need to buy a railway ticket to Haikou Railway Station, which costs around RMB 10 and wait for the departure time. After arriving at Haikou Railway Station, you will have to take Didi to the hotel for around RMB 15. There are also buses available, although I did not personally try this option during my trip. The hotel provides free laundry facilities including washing machines, dryers, detergent, and even disinfectant for laundry use. Everything worked properly and the dryer actually dried the clothes well, which was very convenient for travellers. The room was spacious and comfortable. The pillow and bed were cozy, the air-conditioning worked very well, and the room felt warm and relaxing. Daily housekeeping replenished 2 bottles of mineral water and 3 complimentary beverages (sparkling water, Coke, and milk), which was a nice touch. The staff were also accommodating. They allowed me to extend my checkout by 2 hours, which normal check out timing is at 12pm. (additional late checkout charges at rmb40/hr). I am staying at level 4 (total there are 5 levels). I was lucky enough to get a room on the same floor as the gym and laundry area, which made everything very convenient. In terms of location, I think it depends on the purpose of your stay. If your main plan is visiting attractions in the city area every day, this may not be the most convenient option as travelling usually takes around 30–40 minutes by car and each trip can cost around RMB 30+ – 40+ depending on traffic. However, if you are looking for a relaxing hotel stay near the west coast area, this hotel is actually a very good choice. One thing to note is that there are not many eateries nearby. The nearest convenient shopping mall area is called Yuanda (well known one), where you can find restaurants, supermarkets, and snacks. You can take didi there at Rmb 5 to 10 or you can walk there also, but I dont suggest. The only downside for me was that I occasionally noticed cigarette smoke smell in some common areas, and there was a slight dried seafood/damp smell when I return to my room after a day, which may be related to the coastal location but there is a ventilation in the room . Overall, I had a pleasant stay at this hotel. *Sorry for the photo quality. I only recorded videos of the room during my stay, so these are screenshots taken from the videos.

This was my first time here, and it left a fantastic impression. The lobby is on the 35th floor with stunning views, offering a glimpse of both the cityscape and the ocean. Checking in while enjoying such a gorgeous view was a treat. The front desk staff were efficient and professional, making the check-in process quick. A special thank you to the young lady in the executive lounge who had already arranged a spacious room for me before I even arrived. The orange accents in the room are so lovely! She even messaged me in advance about Haikou's weather and reminded me to bring rain gear, which was so heartwarming. The service and environment both deserve a full 5 stars. I'll definitely look for this same young lady when I visit again next time.

Facilities: The hotel is very new and has all the necessary amenities. There's a washing machine, gym, and restaurant. The environment is excellent, tastefully decorated in a vintage and Nanyang style. The bedding is very comfortable; the mattress is just right, not too soft or too hard. Each bed comes with two types of pillows, so guests who prefer either soft or firm pillows will find one that suits them – that's a huge plus! The 4th-floor restaurant also serves great food, making it possible to spend the entire day at the hotel without needing to go out. Cleanliness: All tables in the room, including those in the bathroom, were very clean. Service: The front desk staff wasn't overly enthusiastic, but they did handle everything I needed them to, so it was fine. The airport transfer driver was nice and quite chatty. Airport pick-up/drop-off service: Having the airport transfer service was truly hassle-free, and the vehicles provided were new and comfortable.

We had an amazing stay at Madison Haikou with our family to celebrate my mom’s birthday! 🎂❤️ The hotel really went above and beyond to make our stay special. We were pleasantly surprised with a complimentary upgrade to a Family Suite, and they even prepared beautiful birthday decorations in the room for my mom. The staff also specially sent us birthday fruits, which was such a thoughtful and heartwarming gesture. The hotel itself is very new, with modern and well-maintained amenities. The Family Suite was spacious, comfortable, and perfect for our family. For the quality of the rooms, facilities, and service, it is definitely superb value for money. This was easily one of our best hotel experiences in Haikou. A huge thank you to all the staff for making my mom’s birthday celebration so memorable and for taking such great care of us. We truly appreciate all the thoughtful touches and wonderful hospitality! Highly recommended, and we would definitely stay here again! ⭐⭐⭐⭐⭐

The room is quite spacious, and the balcony even has a dedicated drying rack, making it very suitable for families with children, both young and old. The swimming pool and hot springs are great, and there's also a small playground for kids. The hotel's dining options are decent, and the overall environment and hygiene are good. They even thoughtfully delivered sweet soup in the evening.

Ascott Haikou is very close to the airport, making our morning departure a breeze. The surrounding area is still under development and the entire complex is quite new, so the environment will likely improve even more over time. The hotel's decor is elegant and unique, a distinctive design from the Crest Collection that is truly eye-catching and boasts a unique Chinese aesthetic. The hotel staff thoughtfully called us to let us know our room was ready. Our butler promptly added us on WeChat and provided all sorts of information. Our high-floor room was quiet with an expansive view, and it's about a 30-minute drive to Qilou Old Street. The hotel breakfast offers a wide variety of choices, which was great!

My top choice every time I visit Haikou! The location is superb, right in the city center, making it incredibly convenient for dining and ordering delivery. The rooms come with private hot springs, which are simply impeccable – a godsend for hot spring lovers. They even provide bath sachets now, so the service keeps getting better! I ordered delivery a few times, and the robots delivered it super fast, surprisingly quick! The nearby market is also great for browsing; I always buy some fruits and vegetables to take home. It's so convenient, especially since I'm in China! Today was my first time using the airport shuttle, and they even offered free bus tickets – absolutely perfect! Watching the sea, drinking coconut water, enjoying some old dad's tea, and soaking in the hot springs – a Haikou vacation is truly delightful.

Highly recommend the Sheraton Haikou! I must give a huge shoutout to our dedicated butler, CoCo 🥰. CoCo contacted us in advance, which completely elevated our check-in experience right from the start! She thoughtfully prepared a departure gift, and even had a special present ready for our little baby—that detail was just so heartwarming and definitely deserves special praise 👍. The family-friendly activities at the hotel were a lot of fun, making it super suitable for traveling with kids, and the activity coordinators were all very gentle and patient. The dinner had distinct local characteristics and tasted great. A small suggestion is that there's still room for improvement with the breakfast; it would be even more perfect if the breakfast options were more diverse! Overall, it was a fantastic stay. Families traveling with kids can book with confidence, and we'll definitely come back again given the chance 🌴.

My overall stay exceeded expectations, deserving a full five-star review. The hotel boasts an excellent location, making it convenient for both commuting and dining. The lobby is elegantly spacious, and check-in was highly efficient. The front desk staff were gentle, courteous, and responded promptly. The room was clean, tidy, and odor-free, with soft and comfortable bedding. The soundproofing was good, ensuring a very peaceful night's rest. The bathroom facilities were well-maintained, with ample hot water and quality toiletries. Housekeeping service was thoughtful and meticulous, and the public areas were impeccably maintained. Breakfast offered a rich variety of delicious options. The service throughout was attentive and appropriate, with thoughtful details evident everywhere. It's perfectly suited for both short trips and business travel. I'll definitely prioritize this hotel on my next visit. Highly recommended!