Nestled on floors 75 to 100 of the KingKey 100 landmark building in Luohu District, The St. Regis Shenzhen features 290 guest rooms, including 41 suites. With its bespoke butler services and timeless classic elegance, the hotel caters to luminaries from around the world.
Located on the 96th floor, the hotel lobby offers a panoramic view of Shenzhen’s bustling urban skyline, stunning bay sunsets and the green hills of Hong Kong, allowing guests to stay closely connected with the city’s pulse while enjoying a peaceful retreat above the clouds. Three restaurants and one bar, set against the magnificent skyline, are dedicated to creating extraordinary sky-high dining experiences in the clouds.
"This city hotel, with its views of the Shenzhen skyline from every angle, is my top pick for city views. The location, hotel amenities, surrounding facilities, and guest services are all exceptional.
Many online reviews mention that the hotel is a bit old and the facilities are dated, but after staying there, I disagree. When the hotel first opened, it was very well-equipped, from the bathrooms to the decor, and even had iPads, which are usually only found at The Peninsula, making it quite convenient. If you're concerned about outdated hardware, you can opt for a suite or higher-category room, as it seems these have all been updated.
I have two particularly strong impressions:
1) Due to a minor operational error by the hotel, I contacted the platform, and they connected me with the duty manager. The duty manager on the day of my check-in was very friendly, highly professional, and also quite personable and sincere. This was one of the best duty managers I've encountered at a St. Regis property.
2) When checking out, I left my luggage in the room, intending to have the concierge store it. However, after exchanging currency, I found it inconvenient to carry the cash and wanted to retrieve my wallet from my bag. The two concierges on the 1st floor responded quickly and were very professional.
3) When leaving the hotel and hailing a taxi, the driver didn't stop right at the entrance. The concierge helped find the car and opened the door for me. Highly commendable!
Finally, a big thank you to:
Duty Manager (DEPP YANG)
Concierge (SUNNY QIN, GAMELLIA GUO)"