Urumqi Hotels with Parking

This hotel truly deserves a big thumbs up! The service is exceptionally comprehensive and thoughtful. Although the location isn't particularly prominent, there's a cozy reading corner, which really shows the management's vision. You can even choose from about six different types of pillows, and they offer a foot bath service where an attendant prepares the water for you. All in all, it's excellent. I'll definitely stay here again on my next visit.

The hotel's location is excellent, just a two-minute walk from CC. The room was clean and tidy, the service was superb, and it offered fantastic value for money. Five-star recommendation! The environment was quiet and comfortable, and the hygiene was spot on. The front desk service was warm and attentive. A perfect stay experience, I'll definitely be back next time!

Super satisfied with our stay with the kids! The room was spacious, clean, and safe, and our child slept really soundly. The hotel service was thoughtful and attentive, the location is great, and parking was convenient. Our whole family loved it and we highly recommend it for families with children. 👍👍

The ladies at the front desk provided excellent service. The cleaning staff were on top of daily tidying and proactively replenished drinking water and supplies, showing great attention to detail. The common areas were spotless, the Wi-Fi was fast and smooth, and facilities like the TV and air conditioning worked perfectly. Overall, it's fantastic value for money; the service, cleanliness, and environment are all top-notch. It's suitable for both business trips and tourism. I've already recommended it to friends, and I'll definitely book again next time!

Overall, we had a pleasant stay. However, I would like to share our experience with the complimentary photo session so that future guests know what to expect. If you book through Trip.com, please check carefully what is included. We were informed by the photo studio that our complimentary photo session did not include the traditional costume, while if th guests who booked through some other travel agencies were able to use the costume free of charge. We found this difference quite surprising. Another disappointing experience was the complimentary photos. The hotel receptionist told us that we would receive 3 free photos per person, so as two guests we expected 6 photos. However, when we arrived at the photo studio, we were told that the offer was actually 3 photos per room. The inconsistent information between the hotel and the photo studio caused unnecessary confusion and disappointment. I hope the hotel and the photo studio can provide consistent information in the future, so guests know exactly what is included before they arrive.

Service: For check in on trip, it says to call a day in advance. I tried this, but the person who answered couldn't speak English. It was not a problem, because I then messaged on the online chat. That was perfectly fine and they responded very quickly. I'd say if you don't speak Chinese, just message online. The front desk staff were super helpful when I was there, and quick to use a translator so we could communicate well. Amenities: I did some washing, laundry detergent cost ¥10 I think, and again the staff were very helpful, finding as many hangers as I needed to dry my clothes. Location: The environment was so peaceful, the lobby was a nice air-conditioned place to hang out. The outside grass area was so lovely, with little lavender and rose plants and chairs to sit outside. There is also a bar across the courtyard, and a coffee shop. The area is a bit far out of the city, but it is right near the metro, lots of local shops, and a mall with some big chain stores. Things to consider: I stayed in the single room attached to the women's dorm. It was so handy to have my own space for a very reasonable price. However, the single room itself does not have its own air-conditioning. The women's dorm does, so to cool the room down, I would just keep the door between open for a bit. Still, it was never as cold as the dorm room because it went up to 40°c outside when I was there, and I preferred to keep the door locked when I went out to keep my belongings safe. The single room does have a fan and a window, so you can get some airflow through there. Overall, it was fine, just be aware if you are travelling during the summer. (Also one suggestion I would have is to put a mirror in the room, so you can get ready in there). The only other issue was no soap for washing hands in the dorm bathroom, although there was shampoo and conditioner provided in the shower. Cat: The cat was so cute! 🐈

I mainly chose this hotel for a museum visit the next morning, as it's a convenient 10-minute walk away. The parking downstairs is incredibly small, with only a few spots, so even arriving at 3 PM, it's usually full. However, if you talk to the front desk, they can direct you to a residential area about a 5-minute walk away. You pay there and then get reimbursed by the hotel. The room was on a lower floor, and the family room itself was decent-sized, not small, but it was close to the elevator and quite noisy. I was woken up around 6 AM by people talking and the elevator sounds. Even when I wasn't sleeping, I could hear the robot vacuum cleaning on an incline. The bathroom facilities were fine. Although the hotel is next to an overpass, the noise wasn't significant, especially at night with fewer cars, so it didn't bother me. The front desk service was mediocre. The tall young men and women, whether checking in or out, had a very indifferent attitude, almost like children talking to their parents – 'What?', 'Oh?', 'Huh?'. They only answered when asked, and their height made them seem even more condescending. The whole experience felt uncomfortable. They are the face of the hotel and need to improve their demeanor, not just be tall. Overall, the location is good; it's convenient for takeaways and dining out.

The decor is exquisite and the room is spotless. The service is exceptional, especially 'Xiao Ban' at the front desk who was warm and attentive. The location is perfect with great surroundings, quiet at night for a good sleep, and super convenient for getting around. The breakfast is rich and delicious, a great start to the day. Staying here is so comfortable, I'll definitely choose it again next time I visit. Highly recommended!

The service was great! They even gave me a free room upgrade, which was a thoughtful touch. The breakfast was delicious. Every time I stay here, the staff are so welcoming, and all the front desk personnel are lovely. I really love this hotel. There are good restaurants downstairs, and it's close to where I like to go shopping. It has a nice, relaxed pace of life.

The overall hotel experience was great. The room was clean and tidy, and the bedding was comfortable. The front desk service was warm and attentive, the location was convenient, and it offered good value for money. I felt very comfortable staying here, and I would choose it again if I have the chance.