Luxury Hotels in Urumqi

"My biggest impression from this stay at the Conrad Urumqi was how effortless the entire trip felt. The hotel's location is incredibly convenient for getting around, whether it's for dining, shopping, or planning a day's itinerary. Upon returning, I could quickly switch into a calm and relaxed state. I really appreciate this balance of 'lively and serene.' What truly stood out to me this time was the overall service at the hotel. The staff were all very enthusiastic and efficient. Any request was usually met and resolved quickly, and the service experience wasn't negatively impacted by a large number of guests. During my stay, Kevin from the concierge team helped me many times. Whether it was retrieving and transporting luggage or later needing help with sending a package, he was very patient and handled everything with diligence and efficiency. He was always friendly and welcoming whenever we met, which made me feel very comfortable. While many of these tasks might seem small, having someone readily available to assist during a trip truly makes things much easier. I also want to extend a big thank you to Russel. Since I had his WeChat contact from a previous stay, I primarily communicated with him directly for anything I needed during this visit. He always responded to messages promptly and diligently followed up on every matter, big or small. Any coordination or arrangements needed were handled perfectly, making the entire check-in process much smoother. This kind of service, where you can always reach someone and receive prompt, effective assistance, is a huge plus for guests. Overall, my entire experience, from check-in to check-out, was very smooth. The hotel's facilities are high-quality, and the team's service is warm and efficient. I particularly want to thank Kevin and Russel for their help and care over the past few days, which added a wonderful lodging experience to my trip to Urumqi."

"The rooms are great, and the executive floors are on the top two levels. The breakfast was really good, and the executive lounge also offered excellent food and drinks. The bathroom has a separate wet and dry area, and the bedding was very comfortable. The parking lot is spacious enough. The location is also very good. Thanks to Amber for helping with the coordination, much appreciated."

"Traveling in Xinjiang, I stayed here on the first night and again on the last night. The location is excellent; the subway station is right outside to the right, and it's not too far to get to various places by taxi. Ordering takeout is very convenient, and a robot delivers the food."

"Our last night in Xinjiang was spent at the Mehao Lichi Flagship Store, and the overall experience was excellent. It's one of the most comfortable hotels I've stayed at in Urumqi. The hotel's location is quite convenient, not far from Urumqi High-Speed Rail Station, and easy to find if you're driving. Underground parking is also readily available. For those who need to catch a high-speed train or flight on their last day of a Xinjiang trip, this location is ideal. The hotel's biggest highlight is the Sky Lobby on the 38th floor. The views are expansive, and the overall design is quite stylish. From the moment you check in, you can tell it's different from a typical hotel, especially on a clear day when you can see towards the Tianshan Mountains – the scenery is beautiful. The room is spacious, well-laid out, clean, and tidy, with very comfortable bedding. After a tiring trip through Xinjiang, coming back at night to shower and rest in bed was very pleasant. The floor-to-ceiling windows are also a great bonus; they offer open views during the day and a comfortable city nightscape in the evening. Breakfast was a pleasant surprise during this stay. The variety was rich, the taste was good, and there were also Xinjiang specialty dishes, offering a great selection overall. Moreover, the breakfast hours are quite accommodating, so you don't have to wake up extra early to eat, which is very convenient for tourists. The staff's service attitude was also excellent. The front desk was efficient with check-ins, and any requests were promptly addressed. The hotel also has facilities like a gym and laundry, which are very practical for those on an extended trip through Xinjiang. Overall, whether it's the rooms, the views, the breakfast, or the location, this hotel lives up to its 'flagship store' positioning. It's especially suitable for the last night of a Xinjiang road trip or for travelers needing to catch a high-speed train or flight. The overall value for money is good, and this stay exceeded my expectations. I would consider staying here again on my next visit to Urumqi."

"Friends, if you're landing in Urumqi, take my advice and head straight to Wanda Vista Fuli – checking in here is an instant highlight! The lobby is exquisite and grand, perfectly capturing that luxurious vibe, and everything is so photogenic it's like a built-in filter. The guest rooms are so clean even germaphobes won't find a single fault; from floor to corner, everything is spotless and perfectly arranged. The air is fresh and clear, and once you lie down, you won't want to get up. I absolutely have to recommend Shirely the butler to everyone – she's gentle, efficient, and incredibly responsive. She replies instantly, gets things done quickly, and took care of everything for me without me having to lift a finger. The location is also fantastic; taxis are readily available right outside, making it easy to get anywhere. Being on a high floor offers expansive views, and watching the city lights spread out below you in the evening creates an absolutely divine atmosphere! Whether for travel or business, you can't go wrong with this hotel. Next time I'm in Urumqi, I'm definitely staying here again. I highly, highly recommend it!"

"Five-star praise for Ms. Gulzhanur Maimaiti at the front desk. A perfect trip often comes down to meeting the right people. She truly showed me what exceptional 'ownership' and reliable, follow-through work look like. Even before we checked in, she proactively sent a video, meticulously asking about all our needs and arranging everything perfectly, making us feel at ease before we even arrived. During our stay, she keenly noticed our travel fatigue, not only thoughtfully offering warm water but also, upon learning of our tight schedule, proactively helped us arrange a late check-out, which was a huge relief. Even when we left, she specially prepared a parting gift, extending that warmth until the very last moment. From the concern before check-in to the reluctance to leave, she treated every guest like family. Ms. Nur deeply impressed me with her sincere follow-through and full sense of ownership. She provided service that truly touched the guests' hearts. I look forward to staying again during the snowy season. The hotel's own food is also excellent, available at the main entrance at 6 PM."

"My stay at [Hotel Name] was fantastic! As soon as I entered the lobby, the staff greeted me warmly. The check-in process was quick and attentive, making me feel right at home immediately. The room was clean and tidy, with a simple yet stylish decor. The bedding was soft and comfortable, guaranteeing a great night's sleep. The bathroom facilities were also new, with hot water coming quickly and stable water pressure. The hotel's location is excellent, with plenty of dining and shopping options nearby. The breakfast selection was rich, offering both Western and Chinese options, and tasted really good. What touched me the most was when I accidentally left a small item behind. The staff found it, contacted me immediately, and even helped mail it back. Such thoughtful service deserves a huge thumbs-up! I'll definitely choose this hotel again when I'm in the area!"

"The room was clean and spacious with a soft bed and excellent hygiene. It even had a humidifier, which was a nice touch since Xinjiang can be a bit dry; it made a big difference. The bathroom had a separate wet and dry area. I wanted a room closer to Wanda Plaza, and the front desk staff were very accommodating, quickly adjusting my room. Their response was swift, and their service was diligent and responsible. The soundproofing was quite good; even someone with poor sleep quality like me managed to get a good night's rest! The hotel facilities are very comprehensive, with a food delivery robot and automated curtains in the room, making it very convenient and smart. I have a Huawei phone, and I could cast to the TV. The room lighting was also very pleasant."

"The hotel exterior is a bit unassuming, but the LOFT room was quite spacious and comfortable, although the shower had a moldy smell. Breakfast offered a decent variety. It's not far from the train station and airport, but a bit of a distance from the Grand Bazaar. It's a good option for a transit hotel, as there aren't many better choices for five-star hotels with good value in Urumqi. Thanks to Yemulan Hairati for the complimentary souvenir! The nearby Huijia Times Square is pretty good; the naan at its supermarket is much tastier than what they sell at the Grand Bazaar – crispy outside, soft inside, very fragrant, and cheap at 5 yuan each. The scallion pancake with savory sauce next door was also delicious!"

"The overall experience at HomeFeel Hotel was excellent. The hotel boasts an elegant environment and grand decor, making it perfect for travelers. The room was meticulously clean and well-maintained; every corner was spotless. The bedding was soft, comfortable, and high-quality. The 'Mianxiao' AI voice assistant was convenient to use and significantly enhanced the stay. Cath Y provided professional, gentle, and attentive service. All the staff were polite, warm, and courteous. I genuinely recommend staying at HomeFeel Hotel."