Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
182 reviews
9.2/10
1 night
From CAD 122
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9.5/10
Amazing
AAnonymous User1. The location is excellent, right next to Hoan Kiem Lake, making it very convenient to visit all the famous attractions.
2. The service is a major highlight; it's simply superb. They offer personalized, one-on-one service, and the front desk staff even escorts you to your room. They are very enthusiastic and have excellent English skills. There's also a male staff member who speaks Chinese.
3. The downside is that the rooms are a bit narrower compared to those in China, which seems to be a common characteristic of hotels in Hanoi's Old Quarter. Surprisingly, the two bottles of mineral water in the room were chargeable, which is something they could definitely improve.
GGuest UserThe apartment was clean and tidy. It was my first time booking an apartment, so I was a bit nervous at check-in, but everything went smoothly. The location is also quite convenient, right in the city center, with plenty of restaurants and shopping malls nearby.
MMorison MorisonThe hotel location is very perfect, and easy to go to anywhere in old quarter. I like stay in here cause easy to go to pub, eating place, spa, and so many shop and eateries in here. But the very important thing is cindy because she is friendly and care to us and to the people stay in here and every morning she come to breakfast area and coming to our table too in the breakfast time and asking what we need for breakfast and anything we need for breakfast and in the hotel and chit chat with us. Before we going to airport and she give us 2 gift of this coffee. All the staff in this hotel very help and friendly and room boy helps us to bring our luggage to lobby hotel. Only 1 things this hotel need to improve is the gym, cause the gym don't have many equipment for doing the gym. Everything is perfect, keep going with your service. We will come back again to this hotel when we come to hanoi again. Thanks you all staff and cindy and this hotel splendid premium hotel. 👍👍👍
Ssara_du0718Arrived late on the first day and no one was there to open the door. You have to call in advance if you're arriving after midnight.
I called for ages, and the person on the other end didn't speak much English. Finally, an old man came, and he spoke even less English. We had to gesticulate a lot to communicate.
On the second day, they tried to charge an extra 400,000 VND for additional children. I checked the Ctrip details page, and there was absolutely no mention of any extra charges. 400,000 VND extra per night? Why would I go through all this trouble to book such a remote place then?
Facilities: The bathroom didn't have a shower area, just a bathtub 🛁, which was very awkward. The pillows on the bed had bloodstains. I chose this place after reading reviews that said it was very clean, but the bedding was not clean at all. If you're particular about cleanliness, do not choose this place.
Service: The old man had no manners whatsoever. I was in my pajamas and asked him to wait, but he just chased me inside to demand the 400,000 VND. I was absolutely flabbergasted!
Hotel near Ba Dinh Square, Hanoi 88.9% of visitors choose this area
Price per night from:CAD 45
8.5/10
Very Good
GGuest UserThis hotel has both prominent pros and cons. The room offers a great view, it has a smart toilet, the rooftop infinity pool is fantastic, and the gym is pretty good. Breakfast is also varied and ample. However, the downside is that it gets very crowded, and the cleanliness is only so-so.
Hotel near Giang Vo Convention Center, Hanoi 11.1% of visitors choose this area
Price per night from:CAD 104
8.4/10
Very Good
EExpat EDventuresWhat a great location in the middle of the hustle in bustle! This hotel is a family owned and operated business. We met the owners son and wife who manage the property and they are lovely people and give great recommendation. Check-in was quick and seamless. They greeted us with welcome tea and gave us a map with a thorough briefing of the best places to eat and visit. They even ran our luggage up and had someone turn the AC on before we got in our room so it would be cool upon entry. The room was cozy and the bed had a supportive mattress but I am partial to the hard beds of Asia. Breakfast was at the top in a beautiful space and they made your eggs to order. I only wish the shower door did a better job of keeping the water in. We tried to book them after our HaLong Bay cruise canceled but sadly they were fully booked. We will be back!
AAlex0306The hotel is in a great location, making it very convenient to get around and explore the area. The room was a nice size, offering plenty of space to relax, and everything was clean and well-maintained. Overall, a comfortable and pleasant stay.
GGuest UserI really liked the location of this place in how it is near a lot of food, fruit, and vegetable stands. I also liked how it is near a lot of mini stores where I can go pick up things that I need. Owner is very nice and loans me things that I needed. She is very respectful to me calling me sir. Hotel maid was very friendly to be around. I like how there was a portable convection stove for me to cook things with. I like how there were silverware, chopsticks, and dishes that I can use to eat my food with. Very good deal to use the washer where it only costs 20,000 dong for the first time and free for additional uses. I liked how it was near that big Winmart grocery store.
Hotel room was very clean. I liked how it had this small space where I can hang my clothes up to dry which was perfect because it was directly underneath the air conditioning unit of the room upstairs where it gives off the heat which dries it faster. Hotel always has a fresh clean set of towels available whenever I need it. Hotel always has toilet paper available whenever I need it.
The only thing that I didn't like was that now and then, there are spiders, where I had to kill 2 of them. I also had to deal with a big spider on my last day. I am somebody that has a fear of spiders.
I might comeback to this hotel in August, September, or beginning of next year when I comeback towards Hanoi in Vietnam and the situation fits for me.
AAnonymous UserI’ve chosen this place because it was close to the airport. The first thing is I assumed that because it’s close it’ll be really easy to get there after arrival, but actually taxi drivers don’t want to go there because for them is better to get more money from the trip to the city center then driving you for five min to this hotel. Then after finally arriving the staff that will meet you won’t have any hint of a smile on their face and will treat you like you’ve pissed them off only with your disturbance of their peace, the morning shift by the way was exactly the same. The room itself was ok, just as I assumed by the pictures but with the closer look you can see that lots of breakage and damaged stuff in the room
HHuy90Stayed here for a couple of nights and honestly didn’t expect much at first, but it turned out pretty nice.
The room is not big, but it’s designed in a way that makes it feel cozy instead of cramped. You can tell they actually put some thought into the concept, it’s not just decoration.
Cleanliness was good, especially the bed and bathroom. That’s usually the first thing I notice when I walk into a room, and this one felt fresh enough.
Hot water worked well, AC cooled down the room quickly, no issues there.
A couple of small things though, the walls are a bit thin so you can hear some noise outside, and if you have a lot of luggage it might feel tight.
But overall, for the price, it’s definitely worth it. I’d probably stay here again if I’m back in Hanoi.