Hanoi Hotels with Parking

The hotel staff were incredibly friendly and helpful, always looking after our needs and even offering little gifts. The massage was excellent, too. The breakfast was absolutely fantastic! 👍🏻 Although there are stairs, the hotel staff kindly helped with our luggage, so it wasn't an issue. However, it might not be suitable for people with mobility difficulties. Overall, the location is very convenient, and the hotel service is outstanding. Highly recommended!

Nice clean room, quiet environment. I was first worried about location.. but it was absolutely fine and there are a lot of other hotel near by. The host is very helpful and prompt response everytime I request something. Security is good! Just 3-5 mins walk to lake.. and alot of beautiful cafe and restaurant near by, buying water and healthy food is just down there. Overall satisfied with the service and will book again.

Friendly staff and feel welcomed when step in hotel. Staff is very thoughtful. Breakfast is nice. Location strategic, walking distance to attractions, restaurants, massage shops etc. Value for money.

When we arrived at the hotel, we were warmly welcomed by a lady at the reception. She took the time to sit down with us and shared recommendations on places to visit and things to do in Hanoi, which was a thoughtful and pleasant start to our stay. Unfortunately, our first impression of the room quickly changed. As soon as we entered, we noticed that one of the curtain blind hooks had come loose. We brushed it off, thinking it might just be an isolated issue. However, things only got worse as we continued inspecting the room. In the bathroom, the shower head was loose and water was leaking from the connecting pipe whenever it was turned on. There were also black specks of dirt or dust inside the bathtub, making it feel unclean. The biggest concern, however, was the towel rack. It was literally half-detached from the wall and hanging at a noticeable angle. This wasn't just a maintenance issue—it was a serious safety hazard. If it had fallen on a guest, the consequences could have been severe. It's disappointing that such an obvious issue was overlooked before assigning the room to guests. Another letdown was that the handheld shower for the bathtub had been removed, leaving only the fixed shower head. It made the bathroom feel incomplete and inconvenient to use. Instead of relaxing after checking in, we found ourselves inspecting the room for faults. It honestly felt as though we were the hotel's maintenance inspectors rather than paying guests. As it was already close to midnight, we headed down to the reception to report all the issues. A male receptionist attended to us and listened to our concerns. However, the only solution initially offered was to move us to another room the following day. While we understood that it was late at night and room availability might have been limited, we felt some form of compensation was reasonable given the time we had spent dealing with these problems instead of enjoying our stay. Eventually, the hotel upgraded us to a family room. The room was much more spacious, with a separate living area, comfortable seating and a large bed, which we appreciated. However, another issue soon became apparent—the air-conditioning. Even after setting it to 16°C, the room still felt as though it was around 25°C. It was far from comfortable. In the end, I moved to sleep on the cushions in the living area because there was a ceiling fan overhead, and it was noticeably cooler there than in the bedroom. To make matters worse, the breakfast selection was rather limited. While the food was fresh, the variety was lacking and the spread felt quite basic. It leaned more towards a simple, healthy breakfast rather than the standard you would expect from a hotel that markets itself as offering a more comfortable or premium experience. What made the experience even more disappointing was that this hotel had a **5-star rating on Trip.com**, which gave us high expectations before booking. Based on the reviews and rating, we expected a well-maintained room, comfortable facilities and a pleasant stay. Instead, what we experienced was the complete opposite. The numerous maintenance issues, safety concerns, poor air-conditioning and average breakfast simply did not reflect the quality that a highly rated hotel should provide. Overall, while the staff were polite and welcoming, the poor maintenance of the rooms, lack of attention to detail and underwhelming facilities made our stay disappointing. The hotel certainly did not live up to the expectations created by its 5-star rating on Trip.com. Unless significant improvements are made, I would recommend thinking twice before booking this hotel.

OMG, i feel like this hotel is the best hotel I have ever stayed so far. I need to shout out to especially the staff, omg, they are so friendly and the best. They can speak proper English and very helpful. They are just one text or call away whenever you need help. My family and I stayed at this hotel for a few nights at the family room. The room is a bit smaller than I expected but it is very clean and has all the necessary things for your trip. The brekfast is nice as well. I am personally grateful to Jimmy, Tam and John for all the help. When I come back to Hanoi, this is gonna be the place I will be staying again.

🏨 22Land Residence Hotel & Spa Hanoi — A Hidden Gem with Local Soul The Vibe: If you're the type of traveler who wants to feel Hanoi rather than just sleep in it, this place hits differently. Tucked in the Cầu Giấy area (Nguyễn Đình Hoàn Street), it's not smack in the Old Quarter chaos — and honestly? That's the pro move. You get actual sleep, real space, and a taste of how locals live, while still being a quick Grab ride from all the action. What I Loved: 🛏️ The Rooms Are Actually Spacious Most Hanoi hotels in the Old Quarter feel like glorified closets. Here? My room was around 30m² with a legit balcony, city views, and — crucially — soundproofing that actually works. After a full day of motorbike dodging and street food hunting, coming back to a quiet room with a comfy bed and proper air-con felt like a luxury I didn't know I needed. 💆 The Spa & Sauna Are Non-Negotiable Here's my hot take: book a massage for your first evening. You've probably just flown in, your legs are jelly from the plane, and your body clock is screaming. The in-house spa and sauna will reset you. I did a steam session followed by a massage and woke up the next day actually feeling human. Way better value than standalone spas in the tourist zone. 🍳 Breakfast That Doesn't Suck: Free breakfast buffet with a mix of Western and Vietnamese options. Pro tip: skip the generic eggs and go for the phở or bánh mì station. Starting your day with a proper Vietnamese breakfast sets the tone for food adventures later. The Photos Tell the Real Story Your shots say a lot — the street-level coffee culture, the temple visits, the lakeside walks (that looks like West Lake or Hoàn Kiếm!), and that modern glass tower peeking through the trees. This hotel puts you close enough to all of that without the Old Quarter price tag or noise tax. Pro Tips from Someone Who's Been There: 1. Getting Around: Download Grab before you land. The hotel is about 20 mins by bus to the Old Quarter/Hoàn Kiếm Lake area, but a Grab bike is cheap, fast, and honestly part of the Hanoi experience. 2. Airport Transfer: The hotel offers paid airport shuttle, but if you're arriving during off-peak hours, a Grab from Noi Bai Airport is around $10-15 and door-to-door. During rush hour? Take the hotel shuttle or book in advance. 3. The Gym is Small But Mighty: Don't expect a full fitness center, but it's got the basics. I used it at 6 AM before the heat hit, and had it to myself. Perfect for working off all that bún chả. 4. Explore Cầu Giấy: Everyone rushes to the Old Quarter, but the neighborhood around the hotel has legit local eats. Walk 5 minutes and you'll find street stalls where nobody speaks English and the food is chef's kiss. 5. Soundproofing is Real: If you're a light sleeper, request a higher floor room away from the street. The hotel does a great job with noise, but Hanoi is Hanoi — higher is quieter. The Honest Truth: Is it perfect? No. It's not in the postcard-perfect Old Quarter, and if you want to stumble out of your hotel straight into night markets, this isn't that. But if you want space, quiet, a legit spa, and way better value for money — plus easy access to everything via cheap rides — this is your spot. The staff were warm, the rooms were clean and modern, and after three days of exploring temples, lakes, coffee shops, and hidden alleys, I genuinely looked forward to coming ”home” here. Would I stay again? In a heartbeat. Especially if I'm staying more than a night or two and want to actually rest between adventures. Safe travels and eat all the bánh cuốn! 🍜

The room was clean and well-equipped, but a bit small. My family had 26-inch suitcases, but there wasn't enough space to fully open them. However, the location near Bui Vien Street made it easy to get around.

I’ve chosen this place because it was close to the airport. The first thing is I assumed that because it’s close it’ll be really easy to get there after arrival, but actually taxi drivers don’t want to go there because for them is better to get more money from the trip to the city center then driving you for five min to this hotel. Then after finally arriving the staff that will meet you won’t have any hint of a smile on their face and will treat you like you’ve pissed them off only with your disturbance of their peace, the morning shift by the way was exactly the same. The room itself was ok, just as I assumed by the pictures but with the closer look you can see that lots of breakage and damaged stuff in the room

I was quite worried at first because there were no reviews for this hotel. However, it was a decent hotel overall. If I had to point out an issue, it was that the room had been cleaned despite me explicitly stating I did not want it cleaned, and my toothbrush was missing. I reported this to Trip.com immediately, and it seems the matter was resolved reasonably well. To be honest, I would like to come back; the facilities are good, and everything else is fine. It seems okay because it is new. I do want to visit again. The breakfast is just average, so I recommend going out to eat nearby instead.

I really liked the location of this place in how it is near a lot of food, fruit, and vegetable stands. I also liked how it is near a lot of mini stores where I can go pick up things that I need. Owner is very nice and loans me things that I needed. She is very respectful to me calling me sir. Hotel maid was very friendly to be around. I like how there was a portable convection stove for me to cook things with. I like how there were silverware, chopsticks, and dishes that I can use to eat my food with. Very good deal to use the washer where it only costs 20,000 dong for the first time and free for additional uses. I liked how it was near that big Winmart grocery store. Hotel room was very clean. I liked how it had this small space where I can hang my clothes up to dry which was perfect because it was directly underneath the air conditioning unit of the room upstairs where it gives off the heat which dries it faster. Hotel always has a fresh clean set of towels available whenever I need it. Hotel always has toilet paper available whenever I need it. The only thing that I didn't like was that now and then, there are spiders, where I had to kill 2 of them. I also had to deal with a big spider on my last day. I am somebody that has a fear of spiders. I might comeback to this hotel in August, September, or beginning of next year when I comeback towards Hanoi in Vietnam and the situation fits for me.