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Posted on May 2, 2026
Anonymous User
Facilities: As it's a relatively new hotel, all the facilities are very new and clean. The only downside is that the shower door's waterproof strip was faulty, so every time I showered, water leaked out and wet the bathroom floor. I had to use many towels to soak up the water, which is unacceptable for a hotel claiming to be high-end; such a small detail should not be an issue.
Hygiene: As mentioned, the hygiene was excellent, which is expected from a new hotel. The housekeeping staff did an acceptable job.
Ambiance: I particularly loved the decor; it's simple yet luxurious, modern yet refined, showing a great sense of style.
Service: As an experienced traveler, I believe the service doesn't match a hotel that claims to be the top luxury hotel in Taipei. While the local Taiwanese staff are professional with their smiles and greetings, there's no warmth. You feel a coldness behind their smiles and enthusiasm.
Dining: Overall, the dining was quite disappointing. They have a lounge, which functions like an executive lounge, but all the food was very ordinary. The drinks were excellent, but breakfast was also very average; the bread and food didn't live up to the hotel's luxurious decor. This was a major letdown. The breakfast and lounge food were far inferior to what you'd find at the Mandarin Oriental, which was quite disappointing.
Summary: I've stayed in many hotels in Taiwan, including the Mandarin Oriental, Hyatt, and W. From a luxury, value-for-money, and service perspective, Cappella should not be ranked as Taipei's number one luxury hotel, for the following reasons: While the hardware is excellent, some details are lacking. As I mentioned, the bathroom's waterproof strip, and there was also a strange smell in the room, possibly due to the new renovation. These details need improvement to truly be considered Taipei's top luxury hotel. More importantly, the service needs work. Overall, the hotel should further strengthen its staff training on service to ensure guests genuinely feel their service is warm and thoughtful, rather than just professional. Only then will it live up to its luxury status and price. If you ask me to recommend this hotel, I have reservations. Given its reputation and price, it's not worth recommending. Perhaps if the value for money were better, it might be worth a try.
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Price per night from:SEK 5,950
Posted on Apr 9, 2026|Deluxe King Room
Guest User
The room interior, cleanliness, and overall quietness are excellent. However, essential amenities such as a shaver come at an additional cost. I would still recommend this hotel for leisure travelers seeking comfort, but it may not be suitable for budget conscious travelers.
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Price per night from:SEK 1,207
Posted on Jun 10, 2026
Guest UserI personally found this place to be fantastic! The service attitude was top-notch, and the breakfast was incredibly rich and varied. The rooftop pool was also a major plus – perfect for some great photos.
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Price per night from:SEK 2,370
Posted on May 25, 2026
MASA的邊賺邊吃
Whenever we get the chance, I try to take my family on trips while we can still gather together. This time, we visited Yangmingshan and Beitou, and it was actually my first time truly staying in Beitou. Before, most of my visits here were for work, like setting up a stall at the Beitou Market, always a quick in-and-out.
But I've always heard great things about Beitou's hot spring hotels, and my mother often mentioned this place, so I arranged this short trip for the weekend.
We stayed at Hotel Royal Beitou, and it was my first time experiencing the 'Hotel Royal' brand. In the past, I'd only dined at their properties in Taitung and Jiaoxi, and my impression of the brand has always been one of quality and meticulous service.
After actually staying there, it certainly lived up to its reputation. From the facilities to the service, you could feel their attention to detail. The activities arranged by the hotel, in particular, were quite different from typical hot spring hotels – things like escape rooms, yoga classes, and night tours made the stay more than just a place to sleep for a night.
The rooftop hot spring bath, though not huge, had a very comfortable atmosphere. It's a shame you couldn't see much of the scenery at night; otherwise, it would have been even better.
Since we love hot springs, we really pay attention to the amenities and toiletries. The lounge here offers iced tea and ice cream, and the toiletries in the bathing area are top-notch, even including scalp and facial care products.
Also, the room used a 'Sleeptofu' mattress and pillows, which were incredibly comfortable – easily one of the best night's sleep I've had recently.
The only minor downside was that parking fees were an additional cost. For accommodation priced close to ten thousand per night, having to pay extra for parking feels a bit disappointing.
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Price per night from:SEK 1,745
Posted on May 19, 2026|Qiyan Double Room
JD 508
This trip exceeded all our expectations! The staff were incredibly welcoming and helpful during check-in. When they learned it was our anniversary, they even upgraded us to a Maple Forest Room and surprised us with a lovely small cake in the evening, which made my wife very happy. The hot spring quality and facilities were top-notch. Although the water filter in the indoor water dispenser needed replacing, the staff quickly provided bottled mineral water. Overall, the minor flaw didn't detract from the experience. Highly recommended!
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Price per night from:SEK 1,742
Posted on Aug 3, 2026|Executive Suite King
꧁jiaguotianxia꧂song·zanmeizaowuzhuOverall, the stay was satisfying. The room quality, cleanliness, service attitude, and the delicate Japanese hospitality all demonstrated the standard expected of a five-star hotel.
The only minor letdown was the somewhat underwhelming food selection in the executive lounge. During my stay, it was largely the same few dishes, lacking variety. The quality and sophistication didn't quite reflect the value expected of an executive floor, and it felt a bit perfunctory, missing any standout highlights.
As an executive lounge in a five-star hotel, I believe that an improvement in dish rotation, ingredient quality, and plating details would enhance the guest experience and better meet guests' expectations for an executive lounge. Overall, it's still a quality hotel worth revisiting, and I look forward to seeing further improvements in the executive lounge in the future.
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Price per night from:SEK 1,162
Posted on Dec 31, 2025|Deluxe Twin Room
mimi0513
Let's start with the positives:
The doorman, lobby manager, and front desk staff were all very professional, living up to the reputation of a renowned international hotel.
The room was spacious, bright, and clean.
Now for the negatives:
It lacks grandeur. The lobby entrance is too narrow, making it feel like a busy market when crowded.
The facilities are mediocre. The bidet toilet was installed too high; even at 172cm, my feet couldn't touch the ground when seated. The TV was incredibly small, disproportionate to the room size.
The most frustrating issue was the poor soundproofing. The guests next door in room 1225 were speaking English, and perhaps they couldn't control their volume, but I could hear their conversations clearly, which was very loud and disturbing. This was extremely disappointing.
Due to construction, the Ferris wheel was almost completely obscured. This isn't the hotel's fault, but rather an objective circumstance.
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Price per night from:SEK 1,866
Posted on Dec 16, 2025|Mixed Standard Twin Suite
khtravelThe hotel's interior decor is stunning, with a strong Japanese feel. The rooms are clean and spacious, featuring a private onsen and yukata. Plus, there are complimentary drinks and snacks. If you check in around 3 PM, you can enjoy a tea ceremony performance with free green tea and snacks. Breakfast offers a wide and delicious selection!
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Price per night from:SEK 2,224
Posted on Mar 23, 2026|Superior Double Room
DarazzVery nice hotel for a couples weekend retreat outstanding service, breakfast was great. Room and overall hotel presentation clean and newly renovated. Bed was very comfortable. Own Spring Water bathtub and hotel also had its our in house onsen. Free shuttle bus.
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Price per night from:SEK 1,471
Posted on Apr 13, 2026
JLun3388
Sweetme Hotspring Resort is a fantastic place to unwind and recharge. The location is excellent, just a few minutes’ walk from Xinbeitou Station and conveniently close to many restaurants.
One of the highlights of the stay was the spa experience. Guests can enjoy both the private in-room hot spring and the public spa facilities. The room was clean, spacious, and thoughtfully designed for comfort. Breakfast was another strong point, with a good selection of food to start the day right.
Overall, Sweetme Hotspring Resort delivers a well-rounded experience with great amenities, a prime location, and a relaxing atmosphere. I will definitely come back again.
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Price per night from:SEK 1,465