Mountain View Hotels in Taipei

This trip exceeded all our expectations! The staff were incredibly welcoming and helpful during check-in. When they learned it was our anniversary, they even upgraded us to a Maple Forest Room and surprised us with a lovely small cake in the evening, which made my wife very happy. The hot spring quality and facilities were top-notch. Although the water filter in the indoor water dispenser needed replacing, the staff quickly provided bottled mineral water. Overall, the minor flaw didn't detract from the experience. Highly recommended!

Let's start with the positives: The doorman, lobby manager, and front desk staff were all very professional, living up to the reputation of a renowned international hotel. The room was spacious, bright, and clean. Now for the negatives: It lacks grandeur. The lobby entrance is too narrow, making it feel like a busy market when crowded. The facilities are mediocre. The bidet toilet was installed too high; even at 172cm, my feet couldn't touch the ground when seated. The TV was incredibly small, disproportionate to the room size. The most frustrating issue was the poor soundproofing. The guests next door in room 1225 were speaking English, and perhaps they couldn't control their volume, but I could hear their conversations clearly, which was very loud and disturbing. This was extremely disappointing. Due to construction, the Ferris wheel was almost completely obscured. This isn't the hotel's fault, but rather an objective circumstance.

The hotel boasts an excellent location. Upon exiting Xinbeitou MRT station, it's immediately visible across the road to your left. The service was also top-notch. During check-in, I was offered a unique tea, and the process was completed swiftly. A staff member assisted me with my luggage to the room, explaining the hotel's facilities and complimentary activities along the way. During my stay, activities included an escape room, a 'night witch' tour, and a yoga class. The staff also informed me about the breakfast restaurant's location, explaining that some items are a one-time serve, while others are all-you-can-eat. They even recommended the ********* beef noodles. Once in the room, they thoroughly explained its features and offered helpful tips. The hotel's proximity to the library, Beitou Geothermal Valley, and the Hot Spring Museum makes it incredibly convenient. Highly recommended!

Terribly convenient to everywhere with connection to 捷運、臺鐵 & 高鐵 station. There’s also a direct bus from/to Taoyuan international airport which takes ~80 minutes. Eating / shopping is also convenient as it’s linked to shopping malls. Room is spacious & clean, only drawback is no supply of toothbrush & toothpaste. Service is good. When checkin, staff asked if we brought toothbrush & toothpaste so that it wouldn’t be a surprise to us. 6 bottles of water are provided everyday which is great. However, free bar only has 1 coke, 1 sprite & 1 apple juice and no refills in our 4 nights’ stay.

The internet in the room we were originally going to stay in was broken, so we couldn't watch TV. We were notified by phone before check-in and were told that there was only one accessible room left, which only had one bathtub. I agreed to change the room type at the time, but the service staff said that we could decide on the spot whether to change back to the original room type with two bathtubs. After discussing with my family, we decided to choose a room with two bathtubs because six people would have to take turns taking a hot spring bath, which would be time-consuming. So we immediately changed back to the original room type when we checked in and were successfully checked in. But after checking in, I found that in addition to the internet, this room type had other problems. The floor was hardly cleaned and was covered with sand. The pillows were moldy. The facilities were also quite old. The bathroom door was difficult to close. For some reason, the bathroom had a drain hole that was sealed, so water accumulated on the floor after taking a shower. I stayed here once before and thought it was good, so I arranged to stay here again, but the quality this time was really disappointing😿