Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 13, 2026|King Corner Room with Balcony
Guest UserThe view was fantastic, with a clear sight of Taipei 101 in the distance. The room had a convenient table, perfect for a quick bite or a drink. Since it was an anniversary celebration, the hotel kindly provided a bottle of champagne, which really set a lovely atmosphere. The staff were all polite and had excellent service. And the breakfast was really good too! ♡
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Price per night from:CAD 273
Posted on Aug 10, 2026|1 King Classic City View
Guest UserA genuine and detailed review based on my recent stay.
The mattress feels as if it has a latex overlay. It felt slightly stiff and uncomfortable when I first laid down, though my overall sleep quality was still acceptable. I am curious whether this mattress type is only used in rooms 547 and 548, or if this is the standard bedding setup across the entire hotel.
The front desk and concierge service were excellent and flexible. We were originally assigned rooms on the 10th floor, which would have offered great city views. After making a last-minute additional booking and requesting adjacent rooms, the team kindly rearranged our stay to two end rooms on the 5th floor. Although there was no view, the arrangement was perfectly fine for our group.
Some hotel policies feel less aligned with international luxury standards. Breakfast service ends promptly at 10:00 AM, which is quite early, and the standard check-out time is 11:00 AM. That said, the hotel was accommodating and allowed us a complimentary late check-out until noon upon request.
We had an unpleasant experience with one breakfast staff member. We booked two rooms in total: one with breakfast included and one without. Our friend from the non-breakfast room came downstairs after 10 AM, by which time the buffet had already been fully cleared with no food left at all. Despite there being nothing available to take, the staff assumed we were trying to sneak in complimentary food and asked us to sign a charge slip. This unfair presumption that we were trying to gain petty advantages made our group feel very uncomfortable.
The gym and sauna area are always extremely crowded. Unlike typical luxury hotels, these facilities are open to external members as well as in-house guests, resulting in heavy traffic at all times. On the positive side, the rooftop swimming pool is well-maintained and very pleasant to use.
The room design is stylish and modern. The minibar is generously laid out and visually gives the impression of being complimentary, though guests should note that items are actually chargeable. The shower pressure is strong and excellent, offering a great bathing experience.
Final Verdict
The Regent Taipei is absolutely worth booking if the rate is under HK$2000. However, for any rate above HK$2000, it is far better to upgrade to the Mandarin Oriental Taipei for a HKD few hundred dollars extra — the service and overall standard truly match its premium luxury ranking.
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Price per night from:CAD 230
Posted on Apr 9, 2026|Deluxe King Room
Guest User
The room interior, cleanliness, and overall quietness are excellent. However, essential amenities such as a shaver come at an additional cost. I would still recommend this hotel for leisure travelers seeking comfort, but it may not be suitable for budget conscious travelers.
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Price per night from:CAD 163
Posted on Apr 11, 2026
Alyssa Ilano
We recently stayed at the Dinosaur Kingdom Family Room and transferred to a Premier Twin Room the following day. Overall, we had a wonderful stay. The staff were consistently kind, helpful, and accommodating, which we truly appreciated.
We especially enjoyed the family room—it was thoughtfully designed and perfect for traveling with a young child. I had initially planned for a two-night stay in this room, but unfortunately, renovations were scheduled to begin the following day. This was a bit disappointing, as it made our time there feel quite short, especially with other activities already planned during our trip.
In comparison to other five-star hotels we’ve stayed in, I did find the lack of flexibility with early check-in a bit surprising, particularly for the themed room. We had hoped to settle in earlier, and similarly, the following day’s transfer to the Premier room was not available early as it was fully booked. While this was different from what I’m used to, I do understand that this may be part of their standard protocol.
On a positive note, we loved the buffet, and the rooms were very comfortable. The complimentary drinks were a nice touch, and the playroom area was excellent—clearly designed with families in mind. It was also lovely to see the hotel organizing activities for children. During our stay, there was a special event (like a children’s appreciation day?), where me and my baby were able to participate in arts and crafts and even received small prizes, which made the experience extra memorable.
The swimming pool was decent, though not very large, and the water was quite cold, so we ended up enjoying the bathtub instead.
One area for improvement would be cleanliness. We noticed visible dust in the room, which was concerning—especially since the room is designed for small children, and for someone like me who is diagnosed with allergies to multiple types of dust mites. I did raise this with Lara at the lobby, who kindly apologized and mentioned she would inform housekeeping. However, upon transferring rooms the next day, I still noticed dust in certain areas, which made me question the thoroughness of the cleaning.
Separately, I also observed that some toiletries (such as conditioner and lotion) were nearly empty upon arrival, suggesting they may not have been checked or replenished prior to our stay.
Despite these points, we genuinely had a pleasant experience overall and would consider returning. I’m also excited and curious to see what the next theme for the family rooms will be after the renovations.
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Price per night from:CAD 295
Posted on Dec 31, 2025|Deluxe Twin Room
mimi0513
Let's start with the positives:
The doorman, lobby manager, and front desk staff were all very professional, living up to the reputation of a renowned international hotel.
The room was spacious, bright, and clean.
Now for the negatives:
It lacks grandeur. The lobby entrance is too narrow, making it feel like a busy market when crowded.
The facilities are mediocre. The bidet toilet was installed too high; even at 172cm, my feet couldn't touch the ground when seated. The TV was incredibly small, disproportionate to the room size.
The most frustrating issue was the poor soundproofing. The guests next door in room 1225 were speaking English, and perhaps they couldn't control their volume, but I could hear their conversations clearly, which was very loud and disturbing. This was extremely disappointing.
Due to construction, the Ferris wheel was almost completely obscured. This isn't the hotel's fault, but rather an objective circumstance.
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Price per night from:CAD 350
Posted on Jul 13, 2026
KalerKrayonI had a grea stay at Parkview Taipei. First, the location is unbeatable—being just steps away from the train station made exploring Taipei completely stress-free. Second, the service here is top-tier. Every staff member I encountered was professional and eager to help. I was especially touched by the daily room cleaners, who went above and beyond with their exceptionally warm gestures and friendly smiles. It is those small, personal touches that make a hotel stand out. I will definitely return!
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Price per night from:CAD 174
Posted on Dec 16, 2025|Mixed Standard Twin Suite
khtravelThe hotel's interior decor is stunning, with a strong Japanese feel. The rooms are clean and spacious, featuring a private onsen and yukata. Plus, there are complimentary drinks and snacks. If you check in around 3 PM, you can enjoy a tea ceremony performance with free green tea and snacks. Breakfast offers a wide and delicious selection!
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Price per night from:CAD 333
Posted on Apr 19, 2026
Guest User
Very trendy hotel in a good location. Not far from main street where there are lots of convenience stores and restaurants. Hotel provides free mini bar and happy hour in the evening. There are free snacks, water and coffee available on each floor which is great.
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Price per night from:CAD 145
Posted on Jun 26, 2026
Huang111
Great value for money: Although the price is affordable, the service isn't compromised, and the attention to detail is excellent. I'll definitely stay here again.
Convenient location: It's a 2-minute walk from the MRT exit, with plenty of food, drink, and entertainment options nearby, making it super convenient to get around.
Cleanliness: The room was clean and odor-free, the bedding was soft and comfortable, and the bathroom's tidiness put me at ease.
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Price per night from:CAD 112
Posted on Jul 22, 2026|Deluxe Double Room
Li Yan Fung JackyAfter checking out and heading to the airport for a late-night flight, I realized upon arriving at the airport that I had accidentally left my passport inside the safety deposit box in my room at Hotel Éclat Taipei. I immediately called the hotel and the staff responded right away by checking the safe and confirmed that my passport had been found.
The team was incredibly responsive and worked hard to arrange a way to get the passport to me before my flight. While they were trying to coordinate the delivery, the hotel's General Manager, Ms. Amy Yu, personally stepped in to help. She even came to the airport herself and, despite the urgency of the situation, when I asked how I should pay her back in return, she calmly reassured me not to worry about that at the moment and instead asked me to focus on getting through immigration and making my flight on time.
I was deeply touched by her kindness, professionalism, and genuine care. She showed a level of empathy and dedication that is increasingly rare in today's hospitality industry. The staff and management did not have to go to such lengths to help me, but they did, and thanks to them I was able to retrieve my passport and continue my journey without disaster.
Beyond this unforgettable experience, the hotel itself is fantastic. The property has a unique artistic character, beautifully combining art, design, and luxury. It has a warm, creative atmosphere that makes it stand out from many other high-end hotels. Most importantly, it has something that cannot be easily taught or bought. The human touch, attentiveness, and genuine hospitality of the people here made all the difference.
Having stayed at several hotels in Taiwan, I can honestly say that Hotel Éclat Taipei stands out for its responsiveness and sincere care for its guests. My heartfelt thanks to Amy Yu and the entire team. I would not hesitate to stay here again and highly recommend this hotel to anyone visiting Taipei.
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Price per night from:CAD 140