Taipei Hotels with Breakfast

The Hotel Resonance Taipei is a really stylish hotel. It's very new and in a fantastic location – super easy to get to, just a 2-minute walk left from Exit 3 of Shandao Temple MRT Station. The room layout is well-designed, with a separate shower and bathtub, and a dedicated toilet area. The soundproofing is excellent, and the bedding is very comfortable. A major bonus is the self-service laundry room, which is a lifesaver for washing clothes during a summer trip. The washing machines even come with detergent, and the dryer is powerful, getting clothes dry quickly. Just a heads-up though, the laundry room closes at 10 PM. I noticed when booking that the hotel breakfast was just a simple Starbucks meal, so I didn't opt for the breakfast package. There are plenty of convenience stores, supermarkets, and local breakfast spots nearby, so finding food in the morning was absolutely no problem. All in all, I definitely recommend Hotel Resonance Taipei!

The hotel's location is excellent, very close to the MRT station, with plenty of restaurants, convenience stores, and even a department store nearby. The hotel service was great; they were willing to let us make a phone call and even allowed us a 30-minute late check-out.

This was the best night I spent in Taiwan, even though it wasn't the most expensive. I really loved Eslite's design – the wood and warm tones gave it a homey feel. It truly felt like sleeping in my own bed, very cozy and secure. The service was a little bit off, though. They asked for a 2000 RMB deposit? I can't remember if it was RMB or NTD, but either way, it felt a bit like they didn't trust their guests. There were a few other minor service issues, but they were all resolved in the end. I'd definitely stay here again next time I'm in Taipei. However, getting to Taipei 101 wasn't as close as I thought… I took a taxi there and walked back, which took almost 20 minutes. It was a bit tiring.

Perhaps it's because I've stayed at more five-star hotels, but the Mandarin Oriental Taipei didn't quite give me that luxurious feeling. The welcome amenity was just two small desserts and a cup of rosella tea, which was a bit disappointing. Also, I dined at Tajima Tei within the hotel, and when I checked in earlier, I asked if there was a discount for dining, but the staff said no. This was a bit inconsistent with reality (in fact, presenting the room card waives the service charge), which was a small letdown. Furthermore, the hairdryer was a not-so-premium Tescom, which was a minor shame. Everything else was good, and I would still consider staying here again.

The hotel's location is excellent, with convenient transportation nearby, making it easy to get around. There are also many local specialty food stalls and restaurants in the vicinity. The hotel even has a self-service laundry room, which is a great bonus. If I come to Taiwan again, I'll probably stay here.

1. Misleading Entrance Signage Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable. 2. No Staff Assistance or Clear Signage at the New Entrance When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside? 3. Poorly Trained and Unprofessional Front Desk Behavior After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues. As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight. We hope that management will seriously review this incident, especially the issues of: - Inadequate and misleading signage at the entrance - Lack of staff presence and assistance upon guest arrival - Poor front desk awareness and unprofessional behavior We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future. Thank you for your attention.

Hotel lobby was under renovation, hence it was noisy, luckily they helped us change to our room that is further away from the renovation noise. I booked this hotel because of the swimming pool. The pool looked big in the photo, but actually it’s quite small. They have sauna and hot bath place, which was nice. The price I paid for the room at the time was a good value given it Sheraton maybe it’s because it was under renovation in the lobby and there was some noise but other than that everything was OK.

The cleanliness was acceptable and consistent with the hotel’s facility rating. The location was excellent and suited our needs perfectly, as it is located right next to Taipei Main Station and can be reached in less than a 10-minute walk via the underground passage. Breakfast is served on the 6th floor, but there is no lift access, which may be inconvenient for elderly guests or those with mobility issues. However, it should not be a problem for younger guests. Overall, the hotel met our expectations and offered good value for its convenient location.

A clean and beautiful hotel in Taipei with a great location. It's right next to a bus stop and close to the MRT station, with many comic book stores nearby. The soundproofing is a bit average, but I still highly recommend it. It offers good value for money, excellent service, and beautiful night views.

I’ve seen a lot of videos recommending this hotel so i booked it. Location is great but it’s not near to the station, you have to walk around 10-15mins to Ximen station and about 20mins to Taipei main station. Staffs were just neutral, not super friendly but they do their jobs. Check in was smooth (they have 24hrs front desk) and I requested for 2 additional pillows (they only provided 2 in the room) and they granted my request with no additional payments. What i didn’t know is how thin the walls are and We got unlucky with the room next to us. He set an alarm almost every minute with different ring tones. And he didn’t wake up from his own alarm 🥲I went down to front desk and earplugs were given for free. We ended up canceling our 1st day trip due to lack of sleep. By the next night, I sleep better (but still keep waking up because earplugs hurt my ears) ‼️thin walls and noisy ceiling (i think it’s from the pressure when someone is using the water idk) ✅super cold ac (good for summer)