
Explore everything you need to know about Trip.com e-tickets for flights and trains. Gain a thorough understanding of what an e-ticket is, how to obtain it, and the steps for printing it. Our guide covers all aspects to ensure a smooth travel experience.👇👇👇
What Is a Flight E-Ticket?

A flight e-ticket on Trip.com is a digital version of a paper ticket. You can buy it via Trip.com website or app. The main benefits are that you don't need to print it, and all your details are securely stored by the airline.
When you book a flight on Trip.com, the e-ticket acts as a contract between you and the airline. Your ticket information is securely stored and can be accessed using your PNR (Passenger Name Record) or booking reference number. This means you can check in and pass through security with just your passport, making the boarding process simpler.
Steps to Get a Flight E-Ticket

Step 1: Access the Trip.com App and Locate the E-Receipt Option
- Open the Trip.com app and log in to your account.
- Go to ‘Manage My Booking.’
- In the 'More Options' section, locate and click the 'Get a Receipt' button.
Step 2: Choose The Flight E-ticket
- On the receipt page, select the flight e-tickets you wish to receive.
- Select the relevant e-ticket and click 'Continue.’

Step 3: Fill in the Details for the E-receipt
- If you are booking as an individual, select the ‘Individual’ option.
- Enter your name (optional) and the email address where you’d like the e-receipt to be sent.
- Please be aware that once submitted, you cannot change the type or name on the receipt.
- Click 'Send' to complete the process and have your e-receipt delivered to the specified email address.
Step 4: Confirm & Receive Your E-Receipt
- You will receive a confirmation message stating that the e-receipt has been sent successfully.
- Click 'OK' and check your email to download your e-receipt.
- This e-receipt serves as your digital flight e-ticket. You can print it, but it's not necessary.
Printing an E-Ticket for Your Flight
After buying your ticket online, Trip.com will email you your e-ticket as an attachment. Locate this email and proceed to the steps below:
Step 1: Download the E-Ticket
- Open the email you received and download the e-ticket attachment on your device. Ensure the file is saved in an easily accessible location.
Step 2: Print the E-Ticket
- Open the downloaded file and use your printer to produce a hard copy. Make sure the printout is clear and legible for use during your travel.
For your convenience, please note that:
- For domestic flights, you usually don't need a printed e-ticket at security, but having a digital copy on your device is useful.
- For international flights, it is recommended to carry a printed e-ticket to show at various checkpoints.
Steps to Get a Train E-Ticket

E-tickets are digital train tickets that include your travel details encoded in a barcode. These tickets are sent to you as a PDF attachment via email and can be stored conveniently on your device.
Most train companies now offer e-ticketing options. When you book through Trip.com, your e-ticket will be accessible as a digital ticket within the Trip.com app. This makes it easy to manage and present your ticket directly from your phone.
Here’s a detailed guide to obtaining and using your train e-ticket:
Step 1: Book Your Train Ticket
- Visit the Trip.com website or open the Trip.com app.
- Click on "Trains" in the navigation menu.
- Input your desired route, travel date, and other required information, then click "Find Trains.”
- Select the train that fits your schedule and proceed with the booking process. Make sure to provide your full name and ID number as mandated by China Railway's real-name policy.
Step 2: Receive Your E-Ticket
- Once your booking is complete, your e-ticket will be issued and emailed to you as a PDF attachment. Additionally, you can view and download your e-ticket from the booking details page in the Trip.com app.
Step 3: Using The E-Ticket
- On the day of travel, arrive at the train station and proceed to the waiting hall.
- When it's time to board, scan the e-ticket barcode at the self-service ticket check machines. If your station lacks a scanner, show your e-ticket to a staff member for manual verification.
Step 4: Boarding and Arrival
- At the ticket check gate, scan your passport or valid ID to enter the station.
- Use the information on your e-ticket—such as the train number, carriage, and seat—to board your train.
- Upon reaching your destination, exit the station by scanning your passport or valid ID at the exit gate. This process ensures smooth entry and exit throughout your journey.
