Featured facilities: Fitness Room, Body Care, Massage Room
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784 reviews
9.4/10
1 night
From JPY 26,122
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9.8/10
Outstanding
AAnonymous UserI personally feel that the Capitol Hotel Tokyu offers the best value for money among Tokyo's luxury hotels. Safety is, of course, a given, located in the very heart of the government district. Getting around is incredibly convenient, with direct access to Tameike-sanno Station. This station is rarely crowded, making commuting easy and stress-free. For shopping, you can take the Ginza Line directly to Mitsukoshimae Station, home to the Mitsukoshi Nihombashi main store, where tax refunds are quick due to fewer crowds. A taxi to Shinjuku Isetan costs around 2500 JPY. There's also a convenience store in the underground passage directly connected to the subway, though please note it's not open 24 hours.
I highly recommend the Japanese breakfast, which is served by the Japanese restaurant Suiren. The quality is exceptional and very satisfying, but you need to order before 10:00 AM.
Overall, whether you're in Japan for business, shopping, or suburban sightseeing, this hotel is extremely convenient, and the dining quality is excellent. You can even book a table directly at the restaurant to entertain clients or friends.
SShiina_hFacilities: Very luxurious, with all the necessary amenities like an ice machine and laundry room. The items in the hotel room were relatively new, and the room itself was quite spacious for Tokyo standards. A special shout-out to the standby video background music on the hotel TV – it was truly lovely.
Hygiene: Very clean, standard five-star hotel management.
Environment: Located near Tokyo Bay, a bit far from the city center but very close to Disney, so there are pros and cons. It's very quiet at night with hardly any traffic, though the commute time is a bit long (about 50 minutes to Shinjuku).
Service: Also standard five-star hotel service. (A quick tip here: if you're going out during the day and need hotel staff to replenish room consumables, you'll need to flip the electronic switch by the door – I learned this the hard way!)
LluciferchengThe hotel is conveniently located near JR Shinjuku Station, right by the Metropolitan Government Building. The lobby is on the second floor, and the hotel itself is split into two buildings. You can enjoy a light show from your room at night. The room was quite spacious, though the bathroom facilities looked a bit dated. It's about a 15-20 minute walk to Kabukicho. This is an older, established 5-star hotel.
Hotel near Shinjuku Area, Tokyo 16.3% of visitors choose this area
Price per night from:JPY 31,259
9.2/10
Great
GGuest UserFacilities: Well-equipped and thoughtfully laid out.
Cleanliness: Tidy and orderly, with a bright and clean lobby.
Environment: Convenient transportation nearby and a wide selection of restaurants.
Service: Friendly and amiable, incredibly attentive and welcoming.
IIt.sModern vibes, super clean, and a great location near Ginza .
Rooms are small but smartly designed, staff are friendly, and the common spaces are perfect for chilling after a long day in Tokyo.
Perfect for solo travelers & city explorers 🇯🇵
CCleav3rI've always been a loyal fan of Ascott, but the Ascott Tokyo really left me speechless. Upon check-in, we were informed that the entire building would have a power outage on our last day, meaning all guests had to vacate their rooms before noon. What's more, luggage storage wasn't allowed, so we had to drag our five suitcases ourselves to the JR Tokyo Station, about a 10-minute walk away, and pay 5000 yen to store them. The hotel offered no compensation or even assistance with transporting the luggage to the station. Even more outrageous, the power went out twice in the middle of the night that day, causing the washing machine to stop mid-cycle and forcing us to rewash a whole load of clothes. Additionally, the power outage was announced to start at noon, but breakfast wasn't served at all that morning. At check-in, the front desk staff had us register for a new ASR membership and gave us breakfast vouchers, promising they could be used any day, yet when we tried to use them, breakfast wasn't available? What a joke. Please note, we were only informed of this entire power outage incident upon check-in. Why wasn't this communicated in advance? A power outage affecting the entire building is a major event, and the hotel must have known about it well in advance. If we had been notified earlier, we would have had time to choose another hotel. Instead, the hotel's complete inaction left us with no other options upon arrival. This is completely unacceptable in Japan, a country known for its excellent customer service!
GGuest UserThis hotel is super convenient! It's just a 3-minute walk from Ariake Station on the Yurikamome Line. However, walking to Odaiba Gundam takes about 35 minutes, so it's best to take the Yurikamome Line there. The hotel's 6th floor is connected to the mall's 5th floor (the Sky Spa is right at the connection point), so you don't even need a coat to go for a meal (on the 5th floor) or shopping (there's a great fresh food supermarket on the 1st floor) – super comfortable!
XXiaotouThe hotel is conveniently located near several subway stations, with Akabanebashi Station being the closest. The front desk offers Chinese-speaking service, and we were assisted by Mr. Fu, who was incredibly warm and attentive. Other staff members were also very friendly and proactive, making us feel right at home. Our room on the 27th floor had a partial view of Tokyo Tower, which was stunning from day to night, offering a very open and expansive view. Shiba Park and Zojoji Temple are right next to the hotel, perfect for a stroll. The room itself was very spacious and well-equipped, with a separate shower and bathtub. There's a supermarket and a gym on the hotel's B2 level. We booked a room that included complimentary access to the executive club lounge, which was excellent value. We enjoyed food and drinks from afternoon check-in until 9:30 PM, and several of the wines were superb. For breakfast the next day, I recommend going early as the Japanese set is limited and runs out quickly. We were lucky enough to get the last two!
GGuest UserHotel location was ideal. It was relatively near to the Shimbashi station and Ginza station. Lots of shops around Ginza that are few minutes walk away.
Noted the room had a pamphlet for ¥1000 should we not request for room service. Throughout the 6 nights, no one offered the voucher which was weird as I stayed at the Lively, Osaka and was offered the voucher upfront upon check in. Understand it might be a different process and procedure but if there was going to be a voucher, it should have been more upfront and transparent.
On the 4th night, requested for bottled water and was seemingly questioned if I requested for room service which i denied and was given a rather doubtful look. Not the best experience with the agent but was a pleasant stay nonetheless.
Hotel near Ginza/Tsukiji, Tokyo 8.5% of visitors choose this area
Price per night from:JPY 21,607
8.8/10
Very Good
AAnonymous UserEvery time I visit Tokyo, I stay at this hotel, and the service is consistently great. My only recurring comment, which I've made before, is about the breakfast. It hasn't changed in years, not even the layout. I really hope the hotel can improve this and start offering eggs, whether boiled or fried.