Located in Genting Highlands, Swiss-Garden Hotel & Residences, Genting Highlands is in the entertainment district, a 5 minutes from Genting Skyway. This family-friendly hotel is 2.9 mi (4.7 km) from Genting Highlands Premium Outlets and 5.8 mi (9.3 km) from Chin Swee Cave Temple.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access.
Enjoy a meal at Garden Terrace, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Featured amenities include a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones.
"My husband suggested this place for our 33rd marriage anniversary and I'm thankful that we came for our 4 nights stay here! We stayed at the Deluxe King Room.
Firstly the immediate response with an official/personal email from the GM Mr Tony Teh acknowledging our booking and asking if we needed anything - this is exceptional and personal which gives us such warm feelings even before we started our stay!
We forgot to notify in advance about our anniversary, yet upon check in, Mr Hykal who attended to us assured us that he would check about the matter. And just happened Ms Lynn who is the Public Relations in charge was at the Front Office received what I shared and she purposely made a special effort in making the special arrangements upon seeing my email reply to their GM.
We chose the Sky Cafe to have our anniversary dinner - The special decorations done in the room (as a surprise to my husband) and the special table set-up for our dinner with a special discount for our anniversary dinner. On top of it the Chef Mr Phyo personally blessed us with his special-bake chocolate cake!
The GM personally came up to the Sky Cafe to meet with us, such warmth and kindness!
Upon arrival as we were lazy to go out, we ordered room service and the nasi goreng was super yummy!
The daily breakfast is amazing - food is delicious (had the chance to chat with the Chef Shahrul), with different spreads throughout our four days. All the staff in the Breakfast place are exceptionally friendly, polite, helpful and always with smiles!
These are the personnel that I managed to get their names -
At the Front Office, Mr Hykal and Mr Sharul were the first who attended to us with the rest who were very helpful to our enquiries as well: Sofy, Najwa & Syirah.
A special shout-out to the Housekeeping team under the leadership of Mr Hafis - who did such a great job in making such special decorations in the room!
The Sky Cafe Team who served us during our anniversary dinner - Mr Azrael, Ms Fazlin and Chef Mr Phyo.
And the Restaurant great team inside the kitchen and outside the restaurant area under the Manager (I can't recall his name) who were very attentive!
Ohh, the night views of Genting Hilltop from the Rooftop Pool area - superb!
Mr Tony Teh, you have a great asset - your Team is amazing! Thank you for making our 33rd anniversary a memorable one, and we are already considering coming back again!"