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Featured facilities: Parking, Laundry Service (On-Site)
Very Good
169 reviews
8.8/10
1 night
From CAD 295
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9.4/10
Amazing
GGuest UserDuring my recent 5-day, 4-night stay at the Ritz-Carlton Vienna, I was consistently delighted by the hotel's embodiment of classic elegance. From the moment I stepped into the grand lobby, I was surrounded by refined opulence. The room was impeccably appointed, with plush furnishings and a marble bathroom that exuded luxury.
Yet, the true highlight was the exceptional service. Every staff member, from the concierge to the restaurant servers, went above and beyond to anticipate my needs. This attentiveness made my stay truly memorable and solidified the Ritz-Carlton's reputation as a leader in hospitality.
Hotel near Vienna City Centre, Vienna 78.1% of visitors choose this area
Price per night from:CAD 991
9.3/10
Great
Xxwhuang0209We were kindly upgraded to a suite by the front desk, which was a wonderful bonus! The room was spotless, had excellent soundproofing, and was wonderfully quiet at night. The location is also excellent; just about a 200-meter walk away, you'll find a bus stop with routes directly to the city center and the Heroes' Square area. Even better, the 71E bus stops right at the hotel entrance for the return journey, which is incredibly convenient. While the hotel does show its age a bit, Vienna truly is renowned as one of the most livable cities. Consistent with this, the hotel's maintenance and service are absolutely top-notch, more than making up for any dated aspects.
OOlga_777Very satisfied with the price-quality ratio of the hotel. A new modern hotel in the modern district of Vienna, near the metro station (approximately 10 min by metro from the city centre), shopping centre is also nearby.
Friendly and helpful staff.
There is no fridge in the rooms, but you can ask reception to store your food.
My room had a transparent door to the shower, and I don't know if it darkens (w/o any extra doors to the bathroom area).
--Nancy-Austria Trend Hotel Schönbrunn Wien was absolutely gorgeous. The ambience was warm and inviting, and its location—right in front of Schönbrunn Palace—made it a wonderful choice for those visiting the palace. There were plenty of nearby shops and cafes, which added to the convenience.
However, if you’re planning to do sightseeing in the main city, transportation is something to consider. You’d either need to take a taxi (about 15–20 minutes) or a tram (around 45 minutes). So, while this hotel is perfect for a Schönbrunn-focused stay, it might not be the most convenient base for exploring the entire city.
The staff were friendly, but one issue stood out—housekeeping. On our morning of departure, cleaning staff knocked on our door around 10–11 AM, seemingly checking when we would be leaving. Since checkout was at 12 noon, it felt like they were unnecessarily rushing us, which was a bit frustrating.
Another concern arose after checkout. We left our luggage near the baggage room at reception to explore more, and upon returning, the staff couldn’t locate our bags—even though we had the receipt given by the staff when we dropped them off. Instead, we were asked to search through the luggage ourselves in a room full of other guests’ belongings. This didn’t feel very secure, as it seemed possible for someone to mistakenly—or even intentionally—take another person’s bags. Better monitoring or improved staff training in this area would certainly enhance the experience.
Despite these issues, the hotel was lovely, and the staff were welcoming overall. With a few improvements in housekeeping procedures and baggage storage security, this could be an even better place to stay.
SSusanzaThe room was quite comfortable, but the carpet was too old. The breakfast was quite rich. The restaurant on the 57th floor was closed on Sundays and was booked on Saturdays, so there was no restaurant to eat in. You could only order room service. When you called for service, no one answered the phone or the waiting time was long. So the hotel is far from the 5-star standard.
LLambertlanboThe location seems a bit out of the way, but luckily, I'm used to long commutes in China. You need to take the light rail and then the subway to get downtown. The hotel service is decent; they lend universal adapters for free. The only catch is that you have to pay extra for a Danube River view from any room! European hotel rooms are all about the same size. There's a shopping mall downstairs, which is convenient for quick meals. Plus, there's a DM supermarket where you can buy daily necessities!
GGuest UserThe hotel's design is modern and elegant, making you feel comfortable and relaxed.
The room is clean and well-equipped (free upgrade to a large room with refrigerator)
Rich variety of breakfast
The hotel is in an excellent location, close to the Vienna Main Station, and there is a tram passing by the door. The Belvedere Palace is next door, which makes it convenient for us to explore this beautiful city.
The staff were friendly and helpful and there was no problem at all with luggage storage.
We had a great time here and look forward to visiting again in the future.
VVerified Member🏨🚇🥐🧼🏙️ I think the hotel is in a very well-connected area. It’s about a 20-minute walk from the main bus and train terminal and just a short metro ride into Old Town for all your sightseeing needs.
The room was spacious with solid housekeeping and a clean, well-kept bathroom. No complaints regarding cleanliness — everything was taken care of. One thing to note is that the hotel is massive. We were given the very last room at the end of a long corridor, which meant it took nearly five minutes to walk to the elevator. So when you check in, I recommend asking for a room closer to the elevator, otherwise it can be a bit of a hassle going back and forth.
Something that left a bad taste was only being told at checkout that breakfast would be charged as an extra. My honest tip is that if you do decide to have breakfast, just don’t mention it. With the number of guests they manage, it’s unlikely they’ll track who actually showed up at the buffet. The breakfast itself was average — your typical hotel spread. The eggs tasted a bit off, but I made it work with multiple cappuccinos from the machine, plus some sausages and toast to fill up.
Overall, nothing fancy, but probably great value considering how expensive Vienna can be. Most importantly, the hotel is very well connected to public transit, with a metro station just a five-minute walk away. That line has frequent trains to and from Old Town, which made sightseeing super convenient.
I’ll probably stay here again, though I don’t think the breakfast is worth the price, and I do wish they had been more upfront about the cost from the beginning.
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DDarren ChiengAgain, decided to extended our trip and staying in the same hotel in Vienna before travel back to Germany. Location and price wise is pretty much valuable to stay there and super convenient.
Hotel near Vienna City Centre, Vienna 78.1% of visitors choose this area
Price per night from:CAD 260
7.7/10
Good
XXinglinccOn a motorcycle trip through Europe, I passed through Vienna and found a hotel that offered great value for money. Since I was traveling solo, I kept things simple. The cleanliness was good, and the service was exceptionally friendly! The front desk staff spoke fluent English and, surprisingly, even quite a bit of Chinese, which made them incredibly welcoming! I wasn't aware the hotel had parking, so my motorcycle unfortunately got a ticket. The front desk was incredibly helpful and enthusiastically guided me on how to deal with it. A huge thank you to them! There's no air conditioning, but they provided a portable air cooler. It was a little noisy, but it definitely kept the room cool!