Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 6, 2026|Ocean View Onsen Pool Suite - King Room
Guest UserWe had a fantastic stay at Banyan Tree Zhuhai and would easily give it a 5-star rating!
The hotel's hardware and facilities truly live up to Banyan Tree's consistently high standards. Our room was spacious and comfortable, and the tranquil environment made for a super relaxing stay. We were also really impressed by the food. Everything from breakfast to main meals was fresh, delicious, and absolutely hit the mark. There wasn't a single dish we didn't enjoy.
What really stood out was the service. All the staff were incredibly kind and natural, making us feel very comfortable. A special thank you to Ella at the front desk, who was highly efficient and patient during our check-in and check-out. And I must give a huge shout-out to our butler, Lucy. Her care and attention throughout our stay were truly exceptional. She promptly helped us with all our requests, making us feel incredibly well looked after.
Overall, it was a perfectly wonderful holiday experience. We will definitely come back given the chance!
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Price per night from:€380
Posted on May 4, 2025
Guest User
Hengqin Zhenlin Hotel is a great place to take the kids out for a walk during the May Day holiday! The seaside embankment and wetland park are right outside the door, and the air is super good. It is especially comfortable to take the kids on a bike to see the flowers and stroll along the beach. It is very close to the Starland Amusement Park, and the children don't want to leave after playing! The hotel restaurant is great, with fresh Cantonese cuisine and seafood, and both adults and children enjoy the food. The sea is right outside the window of the room, just right for the whole family to relax! The most important thing is that there is no one crowding at all, and it feels like I just slipped out on a weekday, very comfortable 😌 Also, the housekeeper, Ms. Zhao, is very considerate. Healthy water is delivered to the room every day, which nourishes the lungs and the body
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Price per night from:€211
Posted on Aug 18, 2026|Deluxe 2-bed Room
Guest UserThis is our second year here, and we'll definitely be back next year. It's become our must-visit spot every summer. I originally wanted to try somewhere new this year after coming last year, but the kids kept begging to come back.
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Price per night from:€45
Posted on Sep 27, 2026|Elegant Suite
Guest UserMy biggest takeaway is that this hotel is perfect for those who consider the hotel itself a destination.
After disembarking, there's a shuttle. The moment you step into the lobby, it's unmistakably Alila – minimalist, with plenty of white space, and three sides offering sea views. The 270° sea view lobby and cliffside infinity pool truly make you feel like you're living between the sea and sky on a good day. All rooms are suites, starting with ample space, featuring wood and pristine white decor, with a tea room/balcony. Turndown service is set according to your chosen fragrance, and amenities like steam eye masks add a perfect touch of ritual. Lounging on the balcony listening to the waves is even more enjoyable than venturing out to explore the island.
Overall, the service is excellent. The butler adds you on WeChat in advance to arrange boat schedules, restaurants, and staff like Colin, Jenny, and Brian are all very attentive 🫰.
The sea salt breakfast is semi-buffet with à la carte options. Cantonese dim sum, rice rolls, and seafood are all quite solid. The Haitang Chinese restaurant is exceptionally delicious – good enough to warrant a return visit. If you're looking for photo opportunities, the lobby, pool, sunset views, and the rock pier are all fantastic spots for pictures.
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Price per night from:€337
Posted on Sep 12, 2026|Candy Flying House Theme 180° Sea View Sunrise Family Room (Toy Table, Slide)
Anonymous User
The hotel staff were all incredibly friendly and helpful! They even thoughtfully provided sunshades for cars parked outside. Check-in was super quick, and staff assisted with luggage all the way to our room. The sea view was absolutely stunning! This time we stayed in the Candy House room with our child, and they were able to play independently the whole time. The hotel also has an amusement park where kids can easily spend half a day. Plus, you can even watch the sunrise directly from the room – it was amazing 🌄. The room itself was very clean and well-equipped. We were in the VIP building, and just across the lobby on the 3rd floor was the hotel swimming pool, which was quiet and comfortable.
The hotel is also conveniently located right across the street from the beach 🏖️. In the evenings, there are various snack streets and seafood stalls within a 10-minute walk for dinner, offering great value for money. The breakfast buffet in the morning was also very rich, with lots of desserts. Overall, we were very satisfied and would definitely come back! Highly recommended 👍
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Price per night from:€61
Posted on Sep 23, 2026|Patio Pool Room - Twin
Guest User⭐⭐⭐⭐⭐Five-star review!
It was my birthday yesterday, and my stay at the Banyan Tree Zhuhai Phoenix Bay exceeded all expectations! The hotel staff were incredibly warm and attentive. Upon learning it was my birthday, they proactively upgraded my room for free and even surprised me with a delicate birthday cake. It was full of pleasant surprises.
The service throughout was impeccable, with attention to every detail, making it a truly unforgettable birthday. The room was comfortable, and the overall ambiance of the hotel was fantastic. I highly recommend it and will definitely choose this hotel again on my next visit to Zhuhai. Many thanks to all the staff for their thoughtful hospitality!
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Price per night from:€112
Posted on Aug 9, 2026|Cartoon Theme Deluxe Twin Room
Guest UserWe were very satisfied with the hotel and room facilities, cleanliness, and service. We booked the Paul Frank themed room, and our child loved it. When checking out in the lobby, the staff member (Ms. Zhou) even gave our child an ice cream, which made them very happy. It was a thoughtful touch.
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Price per night from:€35
Posted on Aug 18, 2026|Deluxe Queen Room
Guest UserMy stay at Ocean Spring Resort Fann Hotel far exceeded my expectations! The room design was very new, with excellent wet/dry separation, and the double vanity sink was incredibly convenient for two people. I chose a room with a private hot spring, and soaking in the hot spring on the balcony while watching the sunset in the evening was truly delightful. The hotel also offers a free 'Little Sailor's Club' for kids, giving parents a much-needed break. The hot springs, petting zoo, and non-powered amusement park within the resort are all perfect for families with children, and there's a shuttle bus from the hotel, so transportation isn't an issue. If the room's ventilation could be a bit better, it would be perfect; it was slightly damp when I first entered, but the air conditioning quickly resolved that. Overall, it was a very comfortable vacation, and I'll definitely come back again!
The hotel opened in 2023, so the facilities are brand new, with a modern and high-quality design. I booked a sea-view room, and soaking in the hot spring while watching the sunset in the evening was a perfect experience. The room's wet/dry separation and double vanity sink show thoughtful attention to detail. For families with kids, I recommend the family duplex room type, which has a slide that kids absolutely love. The free childcare at the 'Little Sailor's Club' is a huge bonus! The resort facilities are comprehensive, with hot springs, a petting zoo, and a non-powered amusement park all accessible by shuttle bus. My only small suggestion would be to optimize the room's ventilation; there was a slight damp smell upon entry, but it dissipated quickly with the air conditioning. The butler service was prompt and responsive. Overall, it was a very satisfying stay.
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Price per night from:€78
Posted on Aug 2, 2026|Superior Double Room (No Window)
Anonymous UserMy stay here was incredibly satisfying! The front desk staff were warm and attentive, and check-in was quick and smooth. The room was spotlessly clean, and the bedding was soft and comfortable, ensuring a very peaceful sleep. The bathroom had plenty of hot water, and the facilities were well-maintained. The room had great natural light and ventilation, and the soundproofing was excellent, making for a quiet and peaceful environment. The location is superb, making it easy to get around and find places to eat. All the amenities were comprehensive, and you could tell a lot of thought went into the details. Overall, it's great value for money, and the stay was comfortable and pleasant. Highly recommend! I'll definitely choose to stay here again the next time I visit this city, and I'll also recommend it to friends who are traveling.
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Price per night from:€30
Posted on Jul 28, 2026|Deluxe 2-bed Room
Guest UserThis was our first time staying at this hotel for a family trip. The lobby design is very luxurious. When we checked in, Miss Wu at the front desk was smiling the entire time and provided excellent service. Seeing that we had two young children with us, she proactively upgraded our room and even specifically arranged a high-floor, non-smoking room for us, which felt very thoughtful and warm. The in-room service was also excellent; shortly after we entered our room, they immediately brought up two extra sets of amenities for the kids. A big thank you again to Miss Wu and to the warm service provided by the housekeeping team. The soundproofing in the room was fantastic; we slept very comfortably all night. The breakfast was also very abundant and filling. We will definitely choose this hotel again next time we visit Zhuhai.
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Price per night from:€37