Spa hotels in Tbilisi

I stayed for 4 days straight, and the facilities and environment were truly excellent. Every morning, I enjoyed a delicious and satisfying breakfast, went out to explore during the day, came back in the afternoon for coffee, and in the evening, I indulged in wine tasting, swimming, and sauna. Capped off with a bedtime story, it was a perfectly blissful cycle. The specialty dishes were exquisitely prepared, and the service was impeccable. I'll definitely stay here again on my next visit. Highly recommended!

Very characteristic hotel, not big, but even the murals are 19th century. Very delicate. The service was very good, and a small dessert was also sent. The breakfast was ordered, it tasted good and I liked it very much.

An exceptionally clean stay with unmatched, intuitive service!I spent a week at The Biltmore Hotel, and I can honestly say I have never been to a cleaner hotel. It doesn’t just look clean—it actually feels clean. As someone with severe skin sensitivities, it is rare for me to sleep through the night comfortably or use hotel towels without having skin issues, but everything here was immaculate and safe for my skin.The service is absolutely superb and intuitive. On my first day, I requested two extra bottles of water and extra towels (two large, two small). For the rest of my stay, the housekeeping team anticipated my needs and automatically left four bottles of water and four extra towels every single day. I loved that I didn't have to call and ask every time. The food at the hotel was also very nice.The only minor downside was that the room's water pressure was a bit weak. However, the incredible cleanliness and thoughtful service far outweighed this small issue. I highly recommend this hotel!

The room was spacious and had a balcony, which was great for smoking without having to go downstairs. Parking was free and there were plenty of spots. The only downside was the breakfast, which was a bit bland and not very tasty. The hotel's location isn't in the old town, so it's ideal if you're driving. However, Tbilisi traffic is incredibly congested, and parking near the old streets is really expensive – it cost me about 70-80 RMB for an afternoon.

Overall, my impression of the stay was mixed. The hotel appears insufficiently thought out in terms of comfort, although there are some positive aspects. There are no shelves in the shower for basic toiletries, and the bathroom lacks drawers and shelves for storing personal items. There is also no makeup mirror. The beds are movable, the safe is not fixed to the wall, and there is no soft headboard. The hair dryer is weak, and the desk is very small. There is no smart lighting system or automatic air-conditioning mode. The bathroom floor is cold, and the mirror is positioned opposite the bed, which I personally found uncomfortable. My request for drinking water was fulfilled only after 45 minutes. There are no service labels on the in-room telephone. It is unclear how a hotel with a five-star rating can operate without a gym. The advertised SPA, in reality, is a jacuzzi for 6–8 people with unusual lighting. The staff generally appeared unfriendly, especially in the restaurant. Beverages are not offered during breakfast; guests must approach the bar themselves to order coffee. Cocoa is available for an additional fee of 15 GEL. Breakfasts are generally good; however, the chef uses onions quite extensively, including in salads and other dishes, which may not suit all guests. On the positive side, I received a room upgrade due to the unavailability of the booked room category, as well as a pleasant birthday greeting from the hotel. The hotel may be suitable for short stays without high expectations; however, improvements in service and room facilities would significantly enhance the level of comfort.

During my stay, the spa complex was out of order! We received no information about this, neither when booking nor when checking in ‼️ Why? We were extremely unpleasantly surprised when we opened the door to the spa center and saw construction materials and chaos inside!! For a Pullman network hotel, this is unacceptable!!! Be sure to clarify this before booking.

The room was quite spacious and decent. However, the pillows weren't clean; they had some dark marks on them. I was in a hurry to go out for dinner, so I just dropped off my luggage and left without bothering to change rooms. The location is excellent, though.

Outdated hotel, lots of things need to be fixed Booked it for outdoor pool and bar side. Service is slow and mediocre, not really a Radisson level. Casino on the ground level attracts strange people outside at night time. Restaurant food is ok but pricey

Hotel location is good, just next to Republic Square, take the penultimate stop of the 201 or 100 airport bus from the airport, there is a road full of restaurants, to the airport take the 201 bus stop closer, just behind the hotel on the road. The room at the end of the hotel aisle is facing the Republic Square, but because the scorpion is on the 11th floor, the scorpion can see the upper part of the square building (lights at night), the others are blocked by the surrounding buildings, and because these buildings are below the 11th floor, they are at the top of the mess. The room facilities are old, the door lock is a bit inflexible, and you need to manually operate when you close the door; The management is relatively loose. The room is cleaned very late every day. The hottest afternoon is three or four o'clock in the afternoon to prepare for rest. The room has not been cleaned. It usually takes more than five o'clock. One day, it is urged twice to clean. See how they work: take out the trash can, change the bathroom towel and bath towel, Wipe the room tabletop, make the bed, three times - once vacuumed, once wiped the mirror. The bottled water supplement is very sufficient. The suite booked has a balcony as a highlight, and the visual room area is not as large as the marked one. More Muslims travel. Overall, the price is very low.

Positive aspects: The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available. Breakfast is quite basic, but all items are fresh. I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient. 1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay. I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay. 2/ Security issue (a nightmare at night): At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space. Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early. 3/ Staff response (dismissive and unhelpful): In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.” This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake. Conclusion: This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay. I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.