Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.3/10
Great
❤❤️travellingMy flight was in the morning from MXP, so I left the hotel at 4 am. I asked the front desk at least 5 times about where is the ferry station and time table, which Lorenzo gave me very accurate answer and printed out the time table, indicated the station on map for me. However, the station that he gave me was wrong( I arrived 10 mins in advance ) so I missed the ferry at 4:21….there was absolutely no one in anywhere near the station so I desperately rushed back with my luggages to the hotel, where there is an older guy in the front desk said it’s the next station after the one Lorenzo gave me, which means one more bridge. Yet, I did ask this older guy before I left the hotel at 4 and he was very sure. When the second time i doubted him he said “ you can wherever u like lady!” There was no empathy, as if it’s none of their business! Second time I rushed to the correct station n took the ferry at 4:55 and I missed the train to Milan! Buying another italo ticket wasn’t a problem but it’s about life and limb! I’m just hoping the front desk could be more professional n check really carefully when they give suggestion. I would definitely miss my flight if there was no Italo fast train, plus I took taxi right after I arrived Milano centrale to make it!
Room was small couldnt open big luggage but it was clean, the cleaning lady deserved a big tip! I like they provide water and slippers. The view from my room is authentic.
The hotel is convenient if u r around San Marco square or you always have to go to bathroom.
If u r taking night ferry to Santa Lucia Train station Ferrovia, remember is on the right END station from San Marco, it’s another bridge u have to cross.
Hotel near Venice City Center, Venice 23.6% of visitors choose this area
Price per night from:AU$229
9.2/10
Great
GGuest UserFantastic, absolutely recommend for solo female travelers in Venice! The value for money is unbelievably good! They have all sorts of facilities.
Check-in convenience: Easy and quick check-in.
Safety: Very safe, it looks grand and legitimate. Plus, the free luggage storage has cages you can lock yourself, which is super convenient for exploring after check-out.
Cleanliness: Great, clean and tidy. The en-suite toilet and shower in the female dorm for seven people were spacious and hygienic.
Service: Very friendly!
Hotel near Stazione Mestre, Venice 74.8% of visitors choose this area
Price per night from:AU$31
9.2/10
Great
GGuest UserWhat a fabulous hotel perfectly located a block from the Grand Canal and close to both the Rialto Bridge and St Marks Square.
The receptionists are outstanding and answered all of our many questions with comprehensive answers, patience and respect. Can’t rave enough about them.
The rooms are even prettier than indicated on line, with plush bedding, a large bathroom and plenty of space.
Breakfast was convenient and offered a large variety of choices. Service was also exceptional.
Without question - you will enjoy this full service hotel. As a bonus, there is also an elevator so you don’t have to lug your suitcase up the stairs.
Hotel near Venice City Center, Venice 23.6% of visitors choose this area
Price per night from:AU$234
9.0/10
Great
KKKLION818The location is very convenient, and the price is moderate, so I'd recommend it. This stay exceeded my expectations! The hotel's location is superb, within walking distance of major attractions, making getting around incredibly easy. The room was clean, tidy, and well-lit, with soft, comfortable bedding and a separate wet and dry area in the bathroom. The front desk staff were warm and professional, making check-in efficient and paying attention to thoughtful details. The breakfast offered a rich variety and tasted great. Overall, it's excellent value for money, and I would choose it again next time.
Hotel near Venice City Center, Venice 23.6% of visitors choose this area
Price per night from:AU$238
8.9/10
Very Good
GGuest UserI liked the hotel's close proximity to the main square. A hearty breakfast is included in the price. The room is clean, with windows overlooking the neighboring building. It has all the necessary amenities. I recommend this hotel for its affordable price.
Hotel near Venice City Center, Venice 23.6% of visitors choose this area
Price per night from:AU$226
8.8/10
Very Good
XXiaomaishiThe room's location was decent, but since it's not on the main island, we had to pay €15 per person daily for the hotel shuttle boat. Also, the hotel provides NO complimentary drinking water! NO complimentary drinking water! NO complimentary drinking water! A small bottle of water costs €6, and there's nowhere nearby to buy any. If you don't want to fall into this trap, choose this hotel carefully!
On our first night, I messaged the hotel asking how to get there by boat but received no reply. We ended up taking a public ferry and then lugging our luggage across a bridge. For guests who aren't strong, it's best to confirm arrival methods in advance!
The most outrageous part was being overcharged €48 upon checkout. They charged me for another room's bill (my room number ended in 0, theirs in 6). The signatures were completely different, but they didn't even check. It took ages, and they had an attitude like they were doing me a favor by finally letting me leave. Absolutely ridiculous!
Hotel near Venice City Center, Venice 23.6% of visitors choose this area
Price per night from:AU$437
8.7/10
Very Good
AAnonymous UserVery disappointing experience with discriminatory attitude at the front desk.
We simply asked for an extra blanket, but the staff misunderstood us repeatedly, even after explaining three times.
Instead of helping, the receptionist made unnecessary and inappropriate comments about Chinese habits compared to Europe, saying things like “Europeans don’t change toothbrushes every day” and “this is not how Europeans do things” — we never asked for a toothbrush, only a blanket.
In the end, they only brought a duvet inner without a cover, still not understanding our request.
Location is fine, but the rude, disrespectful, and discriminatory service from front desk ruined the whole stay.
Not recommended.
Hotel near Stazione Mestre, Venice 74.8% of visitors choose this area
Price per night from:AU$162
8.6/10
Very Good
GGuest UserGreat location and a very well kept, clean and tidy place. The AC and hot water worked perfectly fine. Only 15 minutes from bus station. They also offer a shuttle service to Venice at a very reasonable price. The only disappointment was closed pool that they said would open end of June and WiFi connection was a bit slow. Other than that everything was fine.
If you want a relaxed family holidays Hu Venezia is perfect place for you.
GGuest UserWe arrived at the most expensive hotel (AU$1600 for 3nts, 2 adults) we had ever stayed at, there was no lift to our room on the 1st floor.
I struggled to carry 2 suitcases with no assistance from the gentleman in reception up to the 1st-floor room. This would be very difficult if we were older & unable to carry our cases.
The wi-fi didn't work in the bedrooms only in the public areas - even though we were told it would.
The bedroom had multiple squashed mosquitos on the walls next to the bed.
The lace curtain had a couple of cigarette burns on it.
The bedcover had a cigarette burn on it.
The telephone handset cable was not connected to the .telephone - I tried to fix it but it wouldn't stay in the socket.
The safe was not working.
The instructions to use the safe were so old & worn out you couldn't read them.
The shower wouldn't work properly, so I had to call the person in reception to assist us in getting it working.
You had to get out of the shower cubicle to retrieve shower gel/shampoo/soap. There was nowhere in the shower to put these items. There was no room in the shower at all. I moved the stool in the bathroom to put my shower gel on it & two legs fell off the stool.
The toilet roll holder wouldn't hold the toilet roll and it kept falling off.
The bathroom bin was broken and filthy
The breakfast ran until 10 am, the bread ran out & was not replaced & this was before 9 am.
I am a travel agent & book many guests to stay in cities around the world including Venice
I was upset that this hotel was an extremely poor standard and felt like it ruined the end of my beautiful holiday in Italy.
We would be extremely grateful if you could offer us a credit for our next hotel booking with trip.com, we are in the process of booking our November Asia tour.
Kindest regards
Hotel near Venice City Center, Venice 23.6% of visitors choose this area
Price per night from:AU$149
5.3/10
AAnonymous UserVery good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.