Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 25, 2026|2Pax Room with Private Bathroom (Single Bed)
Guest UserI had a very pleasant stay at this hotel. They offer many complimentary items and services such as free breakfast, iron, washing machines, toothbrush and toothpaste, hair dryer, umbrella, free bicycle rental, and even a shared chiller for guests to use.
One extra bonus is that they also provide motorbike rental services, which was very convenient.
The free breakfast was surprisingly delicious even though it was complimentary. They also offered both spicy and non-spicy options, so guests can choose according to their preference.
Overall, this is a very nice hotel with excellent hospitality and facilities. I would definitely give this hotel 100 marks and highly recommend it to others.
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Price per night from:CAD 24
Posted on Jul 6, 2026
BingTaoI had an excellent stay at G Hotel Gurney in the Executive Suite. The suite was spacious, modern, and beautifully maintained, with a comfortable bed and a great view. It was the perfect place to relax after a day of exploring Penang.
The hotel’s location is fantastic, right next to Gurney Plaza and within walking distance of many popular eateries. The staff were professional, friendly, and always willing to assist, making the entire stay even more enjoyable.
The Executive Lounge was a great addition, offering a quiet and comfortable space to unwind with complimentary refreshments. Breakfast was also excellent, with a wide selection of local and international dishes.
Overall, everything from the room quality to the service exceeded my expectations. I would definitely choose G Hotel Gurney again on my next visit to Penang and highly recommend it to anyone looking for a comfortable and luxurious stay.
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Price per night from:CAD 179
Posted on Aug 3, 2026|Premier Room
Anonymous UserThe hotel's new location is good, but...
The shower water pressure in the bathroom was very low, and it kept fluctuating between scorching hot and icy cold.
The internet was terrible. Even connected to Wi-Fi, some apps wouldn't load properly.
There was racial discrimination in the staff's service. A Malay guest parked their car in the EV charging spot all day without charging, and the staff didn't make them move, claiming the guest said their car was over 2500kg and couldn't go into the lift parking! We needed to charge but had no space, even though our car was larger and heavier than theirs, and the staff told us to use the lift parking! Then, as soon as we finished charging, they made us move our car early in the morning, while the Malay car next to us remained untouched!
The staff even said, ”If your car is too heavy for the lift parking, find a place to park outside yourself!”
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Price per night from:CAD 152
Posted on Aug 2, 2026|Studio King Suite (Victory Annexe)
Guest UserFirst and foremost, a heartfelt thank you to the staff at Eastern & Oriental Hotel Penang. Despite being in a foreign land, your timely and thoughtful assistance was incredibly valuable, and I'm truly grateful.
Secondly, and I say this objectively and without exaggeration, this is hands down one of the best hotels I have ever stayed in, if not *the* best. Words can barely describe it – from the ambiance to the hotel itself, and the impeccable service, everything was flawless. You could call it a first-class sea-view park, a luxurious villa, or even a museum...
Finally, I want to clarify that my glowing review isn't because of the help I received; it's genuinely because they are, without a doubt, one of the world's most outstanding hotels!
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Price per night from:CAD 248
Posted on Jun 30, 2026
Anonymous UserExcellent! The location is superb, just a few minutes' walk to the Blue House. The hotel's design and ambiance are simply beautiful. It felt less like staying in a hotel and more like being a guest in the home of someone with great taste and an appreciation for art. The front desk service was also very good – friendly and they spoke Chinese. Although breakfast was simple, it tasted great. As the last stop on our trip, it truly felt like a well-deserved treat.
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Price per night from:CAD 128
Posted on Jul 30, 2026|Deluxe King Room
MafushiwaludaohedinuoI really, really love the city of Penang and feel it's worth exploring in more depth. This was the last hotel we stayed at before leaving Penang. I spent a long time choosing it on Trip.com. Although its location isn't in the center of George Town, it's still convenient to get around with Grab. I really liked the overall environment. From check-in to the room facilities, everything was great – spacious rooms, good interior layout, pleasant surroundings, and a pool with a fantastic view. The rooms even had hot and cold water dispensers, which was very convenient! With such a great experience up to that point, I never expected to be let down by breakfast before check-out. After ordering, we waited for the 'first' hour, which messed up my plans to go swimming. Then we continued waiting for the 'second' hour… we might even miss our flight. This is truly outrageous and a complete waste of travelers' time!
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Price per night from:CAD 73
Posted on Jul 17, 2026|Superior Twin Room
Alading-shendengOverall, it's pretty good and offers good value for money.
Transportation: You can take a taxi to the Old Town or walk for 20 minutes. The hotel's area is relatively quiet and tidy. As an aside, I struggled with the accommodation area for a long time before my trip. I'm fine with the OZO area, but if I were to go again, I personally would prefer the Gurney Bay area. The atmosphere and cleanliness are much better there. Many parts of the Old Town are too old and chaotic.
Cleanliness was satisfactory, even exceeding expectations. For service, I didn't encounter any Mandarin-speaking staff, but everyone was very friendly.
Facilities: The rooftop pool has an excellent view directly facing the sea. It was wonderful to relax there every day. The breakfast restaurant also has a good view, and while the variety isn't huge, it's sufficient. In-room facilities are standard for a business hotel. I actually found it very convenient to get water from the water dispenser on my floor.
There are two downsides: 1. The towels are very old and should be replaced; I used my own the entire time. 2. For some unknown reason, the Wi-Fi was extremely poor during my stay. My World Cup viewing corner's internet TV was almost unusable due to buffering. For tourists, poor internet is a significant issue.
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Price per night from:CAD 82
Posted on Jul 19, 2026|Pearl Suite Without Balcony (Duplex)
Chee PNThe hotel is strategically located within walking distance of Penang's UNESCO World Heritage sites, as well as a wide variety of local eateries and cafés. The room was clean, spacious, and very comfortable, with a relaxing ambience that made for a pleasant stay. A unique highlight of the hotel is the George Museum, which is housed within the property and showcases Penang's rich history. Each floor features a different themed gallery, making it an interesting experience to explore during the stay. Overall, it is an excellent choice for anyone looking for comfort, convenience, and a touch of Penang's heritage.
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Price per night from:CAD 161
Posted on Jul 3, 2026
Guest UserRevisiting Penang this year, I chose to stay at Cititel Express again. The hotel had already arranged for early check-in via email, which I found very thoughtful and the service was perfect!
Our family booked three rooms, and all of them were still clean and hygienic. Most importantly, there were no strange odors in the rooms. The bed linen and duvet covers were spotless with no dirty marks, and the air conditioning was excellent. The pool was even cleaner and more hygienic than last year. I also noticed many maintenance staff doing renovation and inspection work, which made me feel that the hotel management is excellent. Many new restaurants have opened near the hotel, reachable by foot without needing a car. A taxi from the airport to the hotel takes only about half an hour, which is very convenient. Next time we visit Penang, this hotel will still be our top choice!
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Price per night from:CAD 96
Posted on Jun 6, 2026
Russ817Totally enjoyed my staycation here! The staff were friendly and accommodating throughout my stay. I loved how cold the air conditioning was, the bed was comfortable, and the room was spacious. The location is also very strategic, with plenty of local food options just a few minutes away. Would definitely stay here again ☺️
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Price per night from:CAD 72