Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 6, 2026|Deluxe 2-bed Room
TangzainideyichuChecked into the Indigo Suzhou Jinji Lake, and the location is absolutely unbeatable – just a 2-minute walk from Suzhou Contemporary Art Gallery Metro Station. The hotel's overall vibe is 'Suzhou Cyberpunk,' blending traditional Jiangnan garden aesthetics with vibrant colors, making it super photogenic. In the room, the Dyson hairdryer was fantastic, and the B1 pool is heated. After a workout, you can even go cycling by the lake – the free bike rental is a huge plus! The Ferris wheel is right across the street, offering incredible views. During my stay, if I had any issues, I reached out to Guest Relations Manager Scott, who was incredibly responsive online and resolved everything efficiently. The service was truly reassuring.
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Price per night from:CAD 167
Posted on Sep 15, 2026|1 King Essential
Guest UserStaying in a balcony room this time, I truly experienced the unique sense of relaxation that comes with a Suzhou sojourn. The room came with its own scenic balcony; opening the French windows, the hotel's garden views were fully visible. Leaning on the balcony in my free time, feeling the evening breeze carrying the scent of plants, watching the bamboo shadows sway and the water flow gently, instantly dispelled all my travel fatigue. The vacation vibe was absolutely perfect.
The hardware in the guest room was meticulously chosen, with all sorts of travel amenities readily available. From the capsule coffee machine and garment steamer to the hairdryer, every aspect of a trip was considered. The bedding was of superior quality, and the room was immaculately clean and bright. Attention to detail was evident everywhere, making for a very reassuring stay.
The hotel's overall design embodies the elegance of Suzhou gardens, with white walls and dark tiles, winding paths, and corridors. Strolling through the garden felt like being in a traditional Chinese ink painting. The hotel is located in the heart of the ancient city, making it very convenient for getting around and sightseeing. Cherry was gentle and welcoming, and the overall check-in experience was outstanding. Finding such a tranquil retreat in the bustling ancient city is truly rare. I thoroughly enjoyed this stay and will definitely choose the Kimpton Bamboo Grove Hotel again on my next visit to Suzhou.
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Price per night from:CAD 233
Posted on Aug 7, 2026|Scenic Twin Room
Guest User
This was by far THE BEST hotel I stayed at during my journey through various cities in China.
I like places well infused with natural lighting. This hotel was very beautifully designed and built.bThe space felt open, natural, and fresh.
The lobby staff were very professional and courteous. They accommodated my sister's request to have both rooms near each other on the same floor. The male host was also very attentive. There was always high quality hot tea and passion fruit juice in the lobby available for self serve. They had some nice shops within the hotel I unfortunately did not have the time to peruse. Breakfast and lunch were available in the hotel and the food quality was very good. One of the most important and overlooked features for travelers who travel light during the hottest and most humid times of the year is laundry service. They had modern washing machines available for self service around the clock, and they also had full laundry service for those who are too busy or too incompetent to do it themselves.
Laundry room also had a mini gym for those who like to work out during their vacation time.
The hotel itself has contained within it two gardens as well as a pool area (with fish, not for swimming, that had a Chinese Guzheng instrument. It was designed and built as a great place to relax in tranquility.
The rooms were also airy and beautiful, well lit by indirect sunlight.
Toilets were very modern with those high tech bidets.
In the very beginning upon entering the room, sensors would turn on the TV which greeted you and offered room services upon command.
My room included an additional mini-room with a small tent for my daughter to play in. She took advantage of that rather quickly.
I was very comfortable in that room for my two nights stay. Plenty of electric outlets were in the room and they were installed in convenient and practical locations. The sink was large and came with toiletries in boxes designed to be placed with each other in a way that created a larger picture. I liked how they went into the details on even that.
At the end of the visit, the female host also came to say goodbye and gave my daughter a present.
This definitely is a hotel I would return to and recommend for any respectful traveler to tarry at should they pass through Suzhou.
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Price per night from:CAD 75
Posted on Oct 7, 2025
M220170****
The room was quite clean, and the experience was good. There's a MixC shopping mall across the street, making dining very convenient. It's also not far from Kunshan Ancient Town, about a 15-minute drive. It's in the city center, so it's quite convenient.
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Price per night from:CAD 68
Posted on Sep 16, 2026|Queen Room
yananaqiThe only thing that didn't disappoint me in Suzhou was the hotel accommodation. The room was very clean, spacious, and well laid out. Crucially, as we were three friends, we chose the family room which had one large bed and one 1.2-meter bed, which was perfectly sufficient. The service attitude was super good; they helped us with our luggage up and down the stairs. All in all, I'm extremely satisfied. Next time I visit Suzhou, I'll definitely stay here again. It's also very close to nearby attractions! I forgot to take pictures of the room, but it looks exactly like the advertisement photos provided by the hotel.
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Price per night from:CAD 40
Posted on Aug 18, 2026|Queen Room with Lake View(Brunch & Diptyque Bath Amenities)
TrecycxI brought my child to Suzhou Art Center for a competition, and since the hotel is right next to the center and has a great environment, we decided to stay here for our entire trip to Suzhou. The hotel staff were warm and attentive. On our first day, we arrived before check-in time, and the front desk immediately arranged for housekeeping to clean a room so we could rest and drop off our belongings. The cleaning staff were also very friendly, making sure to change towels, empty trash, and replenish supplies as thoroughly as possible every day. Breakfast was a semi-buffet, with half à la carte and half self-service; though not extensive, the variety was exquisite. The hotel facilities were also quite comprehensive, with a laundry room, cafe, and gym readily available. Located by Moonlight Dock and close to Eslite Spectrum, there were plenty of dining and entertainment options. The Suzhou Art Center next door also has a subway station, making transportation very convenient. Finally, taking photos at the hotel was amazing – a truly satisfying trip! 🥰🥰🥰
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Price per night from:CAD 101
Posted on Aug 24, 2026|Guestroom (Double bed)
Guest UserLet's talk about the location first: I originally wanted to book a hotel by Jinji Lake, but I'm so glad I booked here instead – it's incredibly convenient! Pingjiang Road is right outside, making it easy to find food, entertainment, and buy souvenirs. But what I really want to rave about is the service. We drove here, and on a weekend, there were a lot of cars around the attractions. I contacted the front desk, and a staff member named Xiao Xu immediately arranged someone to help us with our luggage and provided valet parking. We went straight to the hotel, and a dedicated driver parked our car. When we wanted to go elsewhere, we chose to take the subway, and they even arranged a car to pick us up and drop us off at the high-speed rail station – all we had to do was contact the concierge. We stayed for one night, and we had to check out before 12 PM the next day. I thought the service would end after check-out, but that wasn't the case at all. In the afternoon, we bought some souvenirs and stored them at the hotel. In the evening, when we returned to our car, they even arranged a dedicated staff member to help us carry everything to the car, including all our luggage. The service was absolutely fantastic!!! If we didn't know what to eat or where to stay, the front desk would always arrange everything perfectly. The room has a Suzhou-style garden decoration, giving you the feeling of living in a traditional garden. The building itself is 300 years old, and the environment is lovely, plus it's very clean. What I want to praise the most is truly the amazing service; it made traveling with kids so convenient. Even after checking out, the service didn't diminish, which I'm really grateful for!
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Price per night from:CAD 251
Posted on Aug 7, 2026|Habitat King
Guest UserThe hotel is conveniently located directly across the street from Exit 3 of Nanyuan North Road Metro Station, making it easy to hail a taxi. Food delivery is also convenient, with a robot delivering orders directly to your door. The overall decor is very refreshing.
You can walk to the Master of the Nets Garden through charming alleyways. If you're visiting at night, be aware that some parts of the return route may be unlit and quite secluded.
The front desk upgraded my room, which was spacious and clean. It had a desk, a small sofa, and a coffee table, providing ample space for dining and working. The bed was comfortable, and the bathroom had good water pressure.
The hairdryer is a Laifen, and the Bluetooth speaker is a JBL, both brand new. There's also a garment steamer.
The restaurant's offerings are decent, and the prices are reasonable.
Overall, it was a very pleasant stay.
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Price per night from:CAD 82
Posted on Jun 20, 2026
gyl930413They gave us a free upgrade to a bigger room, which was a nice surprise. The subway is only a 10-minute walk away, which is super convenient. It's great that we could cook our own meals, and the cleaning staff came to tidy up every day. The breakfast spread was quite generous. We even got little gifts when we checked in and out at the front desk, and they gave us mugwort for Dragon Boat Festival! Such a thoughtful touch.
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Price per night from:CAD 68
Posted on Feb 20, 2025
Guest User
Haha, I found a bargain. The check-in experience was great! The front desk staff is warm and thoughtful, the room is clean and tidy, the bedding is comfortable, the breakfast is rich in variety, and the location is very convenient. Highly recommended!
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Price per night from:CAD 100