Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.7/10
Amazing
DDruchiiHaving enjoyed a previous stay in February, I chose to return this July. I requested an east-facing room and was delighted that my wish was granted. The sunrise view towards the Skytree and the National Diet Building around 4:30 AM in summer is absolutely breathtaking, easily rivaling any dedicated observation deck experience. The Japanese set breakfast was both substantial and delicious, and the serene view of pine trees reflected in the restaurant's pond was incredibly soothing. Furthermore, perhaps owing to its prime location near the National Diet Building and the Prime Minister's Official Residence, the hotel offers incredibly convenient direct underground access to public transportation, yet the street-level environment remains remarkably quiet and tranquil. The staff were exceptionally courteous and friendly, and the presence of Chinese-speaking personnel ensures that Chinese guests will face virtually no language barriers. On a delightful side note, the ambient fragrance used in The Capitol Hotel Tokyu's corridors is utterly captivating – I highly recommend making it available for purchase at the hotel's souvenir shop! I will absolutely be rebooking here for my next trip to Tokyo.
AAnonymous UserPros: The hotel boasts an excellent location right in the heart of Asakusa, very close to Kannon-dori and Kaminarimon. It's surrounded by attractions, shops, and restaurants. The Ginza Line, Asakusa Line, and Tobu Line are all within walking distance, making getting around incredibly convenient. The Asakusa Line even offers direct access to both Haneda and Narita Airports. The hotel's overall environment is great, the room facilities are new, the bathroom has a wet/dry separation, and it's very clean. We booked a corner room, which was very quiet, and we had a direct view of the Senso-ji Temple tower from our window. The room size is quite generous for Tokyo; we were able to open two 28-inch suitcases.
Cons: The bedding was quite mediocre, especially the pillow which wasn't comfortable to sleep on. The mattress was also very hard, and the duvet was thin. Additionally, because it's located in such a lively area, the street below the hotel can get quite crowded and noisy with tourists.
Hotel near Ueno/Asakusa, Tokyo 9% of visitors choose this area
Price per night from:TRY 4,458
9.3/10
Great
GGuest UserThe hotel is very clean and staffs speak english well and very helpful! One of them help us to heat our food at midnight because we arrive late. Room size is quiet spacius for 2, and we at least can pack our 28inch luggage without problem.
It's near asakusa so it's nice to shop and eat but it's not close to the station.
Hotel near Asakusa, Tokyo 3.8% of visitors choose this area
Price per night from:TRY 3,780
9.2/10
Great
LLuisalalaThis hotel boasts an incredibly convenient location! You can take a direct bus from both Haneda and Narita airports. Even if there isn't a direct bus to the hotel itself, you can easily take one to Shinjuku Bus Terminal and reach the hotel with just a 5-minute walk – super convenient! Check-in is on the 20th floor, and there's a 7-Eleven on the ground floor. It's also not far from Yoyogi Station and Shinjuku JR Station, with plenty of shopping malls nearby. Although our king room was only 26 square meters, there was still plenty of space to open two suitcases. The lighting controls and bathroom facilities were all excellent. However, showering in the bathtub felt a bit slippery. So, a mixed bag!
Hotel near Shinjuku Area, Tokyo 16.8% of visitors choose this area
Price per night from:TRY 6,927
9.2/10
Great
AAnonymous UserI had a wonderful stay! The location is unbeatable—just a short walk from Shinjuku Station, which made traveling around Tokyo so easy. There are plenty of convenience stores and restaurants nearby. The room was clean, modern, and surprisingly quiet given how central it is. Highly recommend for anyone visiting Tokyo!
Hotel near Shinjuku Area, Tokyo 16.8% of visitors choose this area
Price per night from:TRY 6,799
9.2/10
Great
CCelyn BBRoom is clean and spacious. We stayed at the main block, newly renovated. It's rare to find such spacious room in Tokyo. Breakfast buffet was good, you can choose between Western / Japanese set meal and international buffet. The international buffet includes a wide spread of dishes, especially Japanese dishes. The hotel is about 15min walk away from the Kabukicho where all the happening bars and restaurants are. It was quite a walk from the JR Nex station to the hotel though, need to find the West Concourse and walk thru an underpass (see photo). The only ”complaint” I have is that the hotel needs to consider having more elevators, it's crowded in the morning and some guests couldn't get into the elevator. Usually a long queue for the elevators at the lobby floor.
Hotel near Shinjuku Area, Tokyo 16.8% of visitors choose this area
Price per night from:TRY 8,782
9.1/10
Great
YYangmiemieaichilingshiMy stay at the Akihabara Washington Hotel was quite enjoyable. The location is absolutely fantastic, right next to Akihabara Station, making it super convenient to get there with luggage in just a few minutes – perfect for first-time visitors to Tokyo. There are plenty of convenience stores and restaurants nearby, so grabbing a bite or exploring in the evening is a breeze. While the room wasn't huge, it was well-designed, clean, and tidy, with enough space for my luggage. The soundproofing was also better than I expected, allowing me to sleep soundly. The front desk staff were very professional, and communication in English was no problem; both check-in and check-out went smoothly. Overall, it felt like a consistently reliable and comfortable hotel, one that you can count on not to disappoint. If your itinerary mainly involves exploring central Tokyo, especially areas like Akihabara, Shinjuku, and Ueno, this place is an excellent base. I'd definitely choose to stay here again on my next trip to Tokyo.
Hotel near Akihabara, Tokyo 1.5% of visitors choose this area
Price per night from:TRY 3,108
9.1/10
Great
CCleav3rI've always been a loyal fan of Ascott, but the Ascott Tokyo really left me speechless. Upon check-in, we were informed that the entire building would have a power outage on our last day, meaning all guests had to vacate their rooms before noon. What's more, luggage storage wasn't allowed, so we had to drag our five suitcases ourselves to the JR Tokyo Station, about a 10-minute walk away, and pay 5000 yen to store them. The hotel offered no compensation or even assistance with transporting the luggage to the station. Even more outrageous, the power went out twice in the middle of the night that day, causing the washing machine to stop mid-cycle and forcing us to rewash a whole load of clothes. Additionally, the power outage was announced to start at noon, but breakfast wasn't served at all that morning. At check-in, the front desk staff had us register for a new ASR membership and gave us breakfast vouchers, promising they could be used any day, yet when we tried to use them, breakfast wasn't available? What a joke. Please note, we were only informed of this entire power outage incident upon check-in. Why wasn't this communicated in advance? A power outage affecting the entire building is a major event, and the hotel must have known about it well in advance. If we had been notified earlier, we would have had time to choose another hotel. Instead, the hotel's complete inaction left us with no other options upon arrival. This is completely unacceptable in Japan, a country known for its excellent customer service!
ZZhongguangguangHonestly, aside from the price, this hotel has no flaws. It has its own natural hot spring, free to use after 3 PM as long as you follow the communal bathing rules. After a thorough rinse, you can enjoy a relaxing soak. From 5 PM onwards, there's even complimentary alcohol served on the first floor.
Every day, you can choose free pajamas and pillows, with various softness and firmness options available. There's an ice machine on each floor, where you can also get iced water.
Fresh and clean bath towels and other linens are provided daily.
The service is incredibly attentive and meticulous. Every time you leave, someone at the front desk wishes you a safe journey. When checking out, someone at the door will open it, bow, and wish you a safe trip.
Downstairs, there's a ramen shop open until 4 AM, so even if you miss dinner sometimes, you're in the central Ginza area, with countless restaurants open until the early hours just a few steps away.
The K S Higashi-Ginza Station is right at the doorstep. Across the street is the Higashi-Ginza Line of the Hibiya Line, and just one more street over is the Ginza Station of the Ginza Line, making transportation extremely convenient.
Hotel near Ginza/Tsukiji, Tokyo 9% of visitors choose this area
Price per night from:TRY 3,761
8.5/10
Very Good
GGuest UserAll procedures are streamlined, making checking in and out run quickly and smoothly. We got the type of room we asked for without a problem. There is also an excellent locker system for storing luggage. Very good location for several attractions we were interested in, as well as close to international cruise terminal. Several restaurants nearby. Highly recommended!