Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 10, 2026
ZhuyanzhoumamaExcellent location, right next to Central Street, and only a ten-minute walk to the Songhua River. The Red Zhuan Street morning market is also just two turns away.
The hygiene and service were both great. The hotel contacted me in advance to confirm my check-in time and even upgraded me to a room with a terrace. There was a fruit plate, and the mini-fridge drinks were complimentary and replenished promptly.
The room was clean, and the staff were all polite and enthusiastic. Since it's an older building, the hotel advises running the hot water beforehand and being mindful of the temperature. In reality, it didn't take long at all, probably about three to five minutes, and the water was hot.
Breakfast was also very good. The breakfast area isn't large, but the variety and quality of the breakfast items were excellent. I had a very comfortable stay.
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Price per night from:€121
Posted on Jun 27, 2026
Guest UserI originally decided to switch hotels because I was so incredibly disappointed with my stay at the Harbin Fuli Ritz-Carlton. I never expected to stumble upon such a hidden gem: the Shangri-La Hotel, Harbin Songbei.
Honestly, this stay made me truly understand that a hotel's real value isn't about how luxurious the lobby is, but about the warmth of its service.
At the Harbin Fuli Ritz-Carlton, I experienced a series of issues: my executive lounge access was incorrectly verified, I was publicly told I didn't have executive privileges, some managers were indifferent, the lounge and restaurant service was consistently neglected, and concierges were smoking and playing on their phones, ignoring guests. For an international top-tier luxury hotel, this level of service was truly shocking and completely changed my perception of the Ritz-Carlton brand.
After arriving at the Shangri-La Songbei, it was like stepping into a completely different world.
From the moment I got out of the car, the bellhop proactively helped open the door and handle my luggage. Check-in at the front desk was warm and efficient. Wherever I went, staff would always greet me with a smile.
Most importantly, the staff here made me feel a long-lost sense of respect and genuine sincerity.
Often, guests pay for luxury hotels not to admire grand crystal chandeliers, but to receive a service experience that matches the price.
Unfortunately, the Harbin Fuli Ritz-Carlton failed in this regard, but the Shangri-La Songbei succeeded, and did so exceptionally well.
Although the price is only about one-third of the former, the warmth of the service and attention to detail far exceeded it.
If I ever return to Harbin, I will undoubtedly choose the Shangri-La Songbei again and will not consider the Harbin Fuli Ritz-Carlton.
Thanks to all the hotel staff for making me feel what true five-star service is all about again.
⭐⭐⭐⭐⭐ Highly recommended!
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Price per night from:€79
Posted on Jan 16, 2026
VacayLoh
Very cozy boutique-style hotel, not a big property, which makes the stay feel more personal and relaxing. Conveniently located near the ski resorts, with eateries and ski equipment rental just next to the hotel — extremely practical for ski trips.
The service was excellent, warm, and genuinely hospitable. It truly made us feel at home. The hotel team is made up of young, energetic staff who work together like a family. Special mention to Yuki, Claudia, and Logan— they were outstanding. Since my schedule was flexible, they thoughtfully helped plan my activities and were very helpful in arranging transportation and activities.
In-house facilities are just right: a kids’ playroom, self-service laundry, one restaurant, and a café bar. Everything is well-maintained and comfortable.
The room was spacious, clean, and very comfortable. Overall, the hotel is well-kept and spotless.
A lovely stay — highly recommended for those looking for a warm, cozy, and hassle-free ski getaway.
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Price per night from:€39
Posted on Jun 4, 2026
Pingguodashu1234The hotel was spotless and exceptionally clean. Choosing the Sofitel for my trip to Harbin was an absolute delight. Its location is excellent, right near Xiangjiang Park and Wanda Plaza. It's also close to the subway, making it super convenient and stress-free to get to Central Street and St. Sophia Cathedral. The lobby's French decor is grand and exquisite, with crystal chandeliers adding a wonderful ambiance. The guest rooms are clean and spacious, with ample heating. Paired with their signature bedding, the sleep comfort was top-notch. Amenities were fully stocked, and they thoughtfully provided a humidifier, which is perfect for Harbin's dry climate. The breakfast buffet offered a rich variety, including authentic Harbin red sausage and Russian dishes, alongside Western pastries and freshly ground coffee. The concierge and front desk staff were incredibly warm and attentive, proactively helping with luggage and planning my itinerary. With a heated pool and gym, my entire stay was comfortable and relaxing. It's definitely my top choice for future travels!
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Price per night from:€68
Posted on Jun 16, 2026
DDD_niniStayed here with a friend. The hotel has a lot of character and the bathtub is spacious – you can really stretch out in it. The breakfast spread is fantastic with a wide variety of options, and the freshly made dumplings and Lanzhou beef noodles were absolutely delicious. The fruit quality was also excellent. The pool water was clean. The only minor downside was that the TV in our room couldn't cast, but it wasn't a big deal. The front desk staff, Luna, was very responsive and provided excellent service. 👍
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Price per night from:€81
Posted on May 18, 2026|Licheng Elegant Double Bed Room (65-Inch TV + down Duvet + Zero Pressure Mattress + Humidifier)
Guest UserI was truly impressed! I arrived at 1 AM, and the front desk staff was incredibly patient. The breakfast was delicious and the place was very clean. No strange smells from the bed or bathroom. Plus, the bathroom had a great wet/dry separation, with the toilet and shower in separate cubicles, which was really convenient. I'll definitely stay here again next time I'm in Harbin. It's also super close to Central Street!
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Price per night from:€51
Posted on Feb 14, 2026|Audio-Visual Superior Large Room (Heating, Smart Room, Bathrobe, Mini Fridge, Body Scale)
Guest UserThis was my first stay at Qiu Guo, and I decided to give it a try. I ended up having such a great experience that I extended my stay. Even though it's a self-service laundry room, the staff still helped bring my clothes back to the room or even dried them for me – a big thumbs up! 👍 The facilities in the common area are also excellent, with things like hair ties, nail clippers, hair clips, paper clips, and even a printer. I'll definitely be staying at Qiu Guo again in the future.
The room was very new, and all the amenities worked perfectly. The hairdryer was a Laifen, the same brand I brought with me!
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Price per night from:€31
Posted on Apr 22, 2026
Guest UserJust right beside the 中央大街! can shop and eat day n night here ! Below hotel is a 24h 洗浴中心! enjoy my stay here ! Surely be back ! During night time the hotel street near by along 中央大街 have one old nanny selling flower . if can please show a little support to help her so she can end her work early 😍❤️
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Price per night from:€38
Posted on Feb 13, 2026
Niutou™
The Yabuli Yabuluoni Hotel boasts an excellent location right in the heart of the ski resort, offering incredibly convenient ski-in/ski-out access directly to the slopes and lifts. The rooms are clean, warm, and offer expansive views; you can enjoy the snow scenery right from your window. The facilities are comprehensive, with ski rental and dining all available in one spot. The service is enthusiastic and responsive, and it offers great value for money. It's truly the top choice for a ski holiday; we had a comfortable and worry-free stay. We'll definitely choose this place again next time. Highly recommended!
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Price per night from:€36
Posted on Oct 5, 2025
(*´▽`*)Tian
The rooms were well soundproofed, creating a comfortable and quiet overall environment.
The family room had a reasonable layout, suitable for children's activities. The water park had a variety of attractions, which the kids loved. The fruits, drinks, and Häagen-Dazs ice cream in the water park were good, but the food selection was too limited. The hotel is close to shopping areas like Sunac Mall, with convenient amenities and parking, making it suitable for short getaways with children.
(Suggestion: Improve the attitude and service training of the staff.)
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Price per night from:€70