Spa hotels in London

A Memorable Stay at The Langham: Exceptional Service and Hospitality I had an amazing stay at The Langham,thanks to the exceptional hospitality of the staff. First and foremost, I would like to express my heartfelt gratitude to the front desk team, Melissa and Pallmeet,for their warm welcome upon my arrival. Their efficiency in handling my check-in process was impressive, making the experience seamless and pleasant. Melissa’s attention to detail stood out as she remembered my preferences, which made me feel truly valued and at home. Their enthusiasm extended to my departure, ensuring that my check-out process was just as smooth. This level of service reaffirmed my decision to return to The Langham in the future. During a delightful conversation with Melissa,I learned about her genuine passion for the hotel, and it was inspiring to see someone who genuinely enjoys their work. I strongly believe that employees who love their workplace naturally provide better service, and Melissa is a perfect example of this. Perhaps this is part of The Langham’s charm—not only does it attract guests, but it also creates an environment where employees take pride in their work. Additionally, I am deeply grateful to Office Duty Manager Nanyu Nanev,who went above and beyond to assist me when I stored my luggage. His kindness and willingness to solve any issues reassured me, making my onward journey much more secure. His efficiency and professionalism left a lasting impression, and I truly respect his dedication to providing outstanding service. Overall, my experience at The Langham was nothing short of exceptional, and I look forward to returning to this wonderful hotel in the future.

The location is fantastic, right next to St. Paul's Cathedral, truly in the heart of the city. The hotel itself is generally good and convenient. Facilities: The hotel has most of what you'd expect, though the room is a bit small. But that's pretty standard for UK hotels; this king-size room is about 25 square meters. The air conditioning was a little noisy at night, but it didn't really bother me overall. Ambiance: The atmosphere is nice. They have a rooftop bar on the 7th floor where you can enjoy night views of St. Paul's, but there's a dress code – no casual wear allowed.

I had an absolutely delightful 12-day stay at The Landmark and I want to sincerely thank every member of the team. From the very moment I arrived at the hotel entrance, I felt genuinely welcomed—almost like coming home. The location is perfect, right in Marylebone, where there’s so much to discover just by walking around. The hotel itself is stunning, with a wonderful atmosphere inside. My room was always fresh and spotless, with no odors at all. Housekeeping took great care with the details every single day, and I truly respect that kind of dedication. As someone who is very particular about cleanliness, I felt extremely comfortable here. I slept so well throughout my stay—the bed and pillows were simply perfect, giving me the best quality rest each night. Every staff member greeted me with a bright, warm smile, and no matter how tired I felt during the day, that warmth made me feel instantly at ease. I would especially like to thank one staff member, Haoqun, who shares my nationality. He patiently introduced me to the history of the hotel and its landmarks, and through his words I could feel his genuine passion for the hotel and his sense of responsibility toward guests. Whenever I had an issue during my stay, he handled it promptly and with care. This has truly been a wonderful experience—I felt looked after in every way. Such a thoughtful, caring hotel, with staff who really go above and beyond. I deeply appreciate every one of them. They’ve done an outstanding job!

The two room I booked for 9 nights (23/10-1/11) stated that its size is 29 square meters, but the one i got was 23 tops and i need extra seating area for my friends there because i stayed before in the hotel and the room had a couch !!! Referring that issue to reception member (Vishua) she said that the room category i booked comes with that size and no more rooms from that category with larger size available unless I upgrade for £120 per night per room to be paid. After few days, another reception member (Tom) confirmed for me that at least one bigger room will be allocated for me by Thursday. On that day afternoon, I came to the reception and the same reception member (Vishua) repeated the same reply from day one saying there was no message from her colleague (Tom) in the system and sent a written message for me if i want an upgrade with £120 per night. I wrote a review in Google and they replied that we allocated a room for you but since my luggage was unpacked we assumed that you are happy with your room. Well I am not happy because you are contradicting yourselves and it was not a miscommunication rather trying to get extra charges on your guests. Bottom line i did not get the space i paid for nor a solution to the issue. To be fair, Special thanks to Fatima the house keeping member she was so dedicated and a happiness in this horrible situation.

The hygiene, ambiance, and service were all great. They even gave out chocolate cake as a gift during the Spring Festival. However, the facilities could be improved. The toilet was a bit small, and it was rare to find both a bathtub and a shower, which felt cramped. The lighting design could also be better (though this might be a premium expectation for this class of hotel). The biggest drawback, though, is the lack of a gym, which makes it unsuitable for long stays.

The Ned is an excellent hotel in central London. A big eating area in the same building as the hotel. Very nice spa and gym. Rooms a bit small but nice and quiet.

Great stay at Park Hyatt London River Thames. The location is excellent, right by the River Thames with beautiful surroundings and easy access to the city. Rooms were clean and comfortable, and the service was friendly and professional. Overall, a smooth and enjoyable experience. Highly recommended.

I was given a room on the fifth floor, but the window overlooked a platform, completely blocking the view. The hallway was quite narrow and very dim. The room itself was spacious and came with complimentary bottled water, but there were no slippers, toothbrushes, or toothpaste. I also found hair on the pillow. The air conditioning seemed to be stuck on, making a constant whirring sound all night.

Amazing location, amazing service. It was my birthday and the room was decorated beautifully with complimentary drink and chocolate. Could not have asked for more. The only negative was the room was extremely hot which made is very uncomfortable to sleep. On the second night spoke to front desk and they advised to turn all air con/heating off and brought us a fan up so the second night slept like a baby in very comfortable beds. The pool area was beautiful but u fortunately we ran out of time but when we have another stay at the beautiful hotel we will certainly visit it.

First time traveling to London with friends and I booked a room at the Inhabit Queen's Gardens. The location was perfect...about 4 blocks from Paddington Station, which made it very easy to get to. Upon arrival the hotel upgraded my room without me even asking! They put me in a larger room that was super clean...I'm a stickler for things like that. The room had everything I needed. I especially liked their ”spa” touches from the robes, to the soaps, to the shampoo & conditioner. Each day when they turned down my bed...they left a diffuser on with the scent called ”clean.” I loved walking into my room to the fresh scent. The hotel is also vegan. So, no meats at their café. But, I didn't mind at all since the food was healthy, clean and delicious. Note: this is a cashless hotel. So, even if you order a cappuccino you have to give them your charge card. Didn't bother me at all, but others might want to use cash at times. The staff are wonderful. Super friendly and always around to offer you help. Our first night there they pointed us to a wonderful pub literally across the street called the Cleveland Arms. We ended up going there 4 times during our trip! While I did not use their spa services, I would highly recommended this hotel and if I ever return to London, which I hope to do, I will stay here again :)