Hot Spring Hotels in Jiaxing

My first stay at Kaiyuan Senbo was a great experience. I brought my cat, and the front desk staff politely informed me that pets aren't allowed in the main building. They automatically upgraded us to a forest cabin free of charge. Knowing that my elderly companion had trouble with their legs, they arranged for room 9003, which was quite close to the lobby. The room amenities were good; the fridge was cold enough, and the toilet and shower were separate. There was even USB charging, and children's toiletries and a footstool were provided, all great details. The duvet was just the right thickness, which I really appreciated – I hate it when hotel air conditioning isn't strong enough and the duvet is too thick. However, the pillows were a bit too flat. On May 30th, during checkout, a staff member driving by offered to take us directly to the parking garage. Overall, the service here was excellent, and our butler, Xiao Bai, was always checking in on our needs.

Honestly, the hotel room was decent, but I remember finding something dirty, so I can't give the cleanliness a five-star rating. The shiba inu at the entrance was absolutely adorable, and the overall hotel atmosphere definitely earns five stars. The service was absolutely impeccable; the staff was so enthusiastic! Excellent! Definitely worth a visit. The hot spring water wasn't hot enough, not as hot as a public bathhouse. The TV and the pool were positioned awkwardly, making it inconvenient to watch TV. The facilities definitely left something to be desired. It would be perfect if they could add a direct screen projection over the bathing pool. The hot spring is only open from 10 am to 10 pm because of equipment noise. They could actually solve the noise issue, but it would require spending more money on soundproofing. Overall, if the price is low, it's definitely worth it. If it's high, it's just average. But for the price I paid, around 400, it's certainly a very good guesthouse.

The room was very spacious, with two 1.35m beds pushed together. Lying in bed, you could barely find the other person (hahaha). In the evening, I went to the indoor public hot spring, which had many massage jets and was very comfortable. It was a bit cold outside, so I didn't go. The next morning, I soaked in the hot spring on the room's balcony, basking in the sun – it was truly relaxing! However, the dining was quite average. Breakfast was a bit awkward; guests from another hot spring hotel also came to the Four Seasons Hotel's restaurant for breakfast. So, it was very crowded, with lots of elderly people and children, making it very noisy, and the food selection was limited and mediocre. The hot spring buffet dinner for 68 RMB per person was just standard. The hotel's butler service was quite good; they answered all questions and even gave a departure gift, which we enjoyed on our way home.

I highly recommend this hotel! From the moment I stepped into the lobby, I felt a comfortable atmosphere. The decor is simple yet grand, with elegant green plants adorning the public areas. The guest rooms are spacious and bright, with a well-planned layout that doesn't feel cramped. The bed firmness was just right, and there were two pillow thickness options, perfectly meeting my sleep needs. The bathroom had excellent wet/dry separation, and the hot water supply was ample and stable. The toiletries were of good quality, not cheap-feeling at all. The most pleasant surprise was the attention to cleanliness; under the bed and in cabinet corners, everything was spotless, with no dust or hair. The service was another big plus. They proactively helped with my luggage during check-in, and when I needed extra towels later, they arrived within minutes. They were always available when needed, yet never intrusive. The restaurant menu offered a wide variety, with fresh ingredients and delicious food. Whether for a business trip or a leisure vacation, this is an excellent choice.

Five-star reviews. I'm most satisfied with the front desk manager, Xue. He's very friendly and considerate. He's really great. He's handsome and nice. The room he arranged was great and he even gave me some water. I'm really grateful. The room overall was great too. He gave me a special room with a private bath. Great! If there are any shortcomings, the toilet seat is a bit cold and the doors and windows don't seal well. I can't help it. After all, it's a garden hotel, so I understand. Overall, it's a good hotel. I stayed here 8 years ago and it's still as good as ever.

We booked the Octonauts-themed family suite, and we were absolutely delighted with the room. The ceilings were high, and the layout was very well-thought-out. The three large plush toys on the sofa immediately caught our child's eye as soon as we walked in – they couldn't move! The room was very quiet, and the private hot spring on the balcony was a hit with the little one. The hotel's main hot spring is just downstairs, and guests can access it twice a day during their stay, plus one more time on check-out day. With restaurants and a cat café within the resort, our stay was incredibly comfortable and enjoyable! It would be even more perfect if the family suite included a complimentary breakfast for children.