Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 19, 2026|Studio Premier
Guest UserIt was my partner’s birthday when we arrived at the hotel, and we decided to request an early check-in. We approached Customer Service, where Wan kindly attended to us. He explained that the room was still being cleaned, so we decided to take a walk around the nearby mall while waiting. The location was very convenient, and we noticed that there were several spas in the surrounding area, so we decided to book a couple’s room for a relaxing spa experience.
When we returned to the hotel, our room was ready. We were delighted with the beautiful view from the 18th floor, overlooking the surrounding houses and buildings. My partner was especially happy with the thoughtful little birthday decorations in the room.
We also had a lovely dinner that evening. We especially enjoyed the begedil and kept going back for more! The prawns were delicious as well, and I found myself getting seconds. To make the evening even more special, we were able to enjoy the beautiful sunset while seated in the dining area.
The following day, the hotel surprised us with a slice of cake, which was a lovely touch. Overall, we had a wonderful stay and truly appreciated the thoughtful service and little details that made my partner’s birthday extra special.
I also had the Ayam Taliwang set for lunch one afternoon while my partner was out playing golf. The food was fantastic and I thoroughly enjoyed the meal.
The lady who recommended the dish to me was very friendly and attentive throughout my lunch. I’m sorry I didn’t manage to get her name, but I truly appreciated how she took such good care of me and made me feel comfortable, warm, and relaxed during my meal.
Overall, we had a wonderful experience throughout our stay. We will definitely be coming back again, especially whenever we are planning another spa getaway or when my partner has another golf trip.
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Price per night from:£55
Posted on Jul 18, 2026|Harris Room
Anonymous UserThe room was spacious and the air conditioning was working so good cool.
the bath towels and bed linens smelled fresh that we are able to relax.
The elevator was a bit slow.
During our five-day stay, I noticed that the food they served consisted mostly of local dishes.
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Price per night from:£50
Posted on Jul 5, 2026
Aisha SamadI love the location the most. Fuss-free hotel tbh. Only issue i have with this hotel is that there is no power socket by the bed. So i have to charge it next to the tv. Also the toilet had a backflow issue which is gross - this is fixed by the hotel after i mentioned it to them. Not my first stay here. If you’re not fussy, want cheap and convenient, then this hotel is it. Please get the breakfast along with your rooms as it’s more worth it that way and the food is REALLY GOOD.
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Price per night from:£18
Posted on Jun 3, 2026
Guest UserThe hotel is very clean. Staff are very friendly and helpful. The swimming pool is small and dirty when we were there. Kids walking around at the breakfast area and jumping in and out from the pool to breakfast area. No proper towels provided for the pool. My room is clean but face a block of construction wall which looks really eerie at night. I think they are in the midst of extension their hotel. Blackout twice but power came back fast. Despite the small imperfect, it is still a very comfortable hotel which I will go back to in Batam.
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Price per night from:£23
Posted on Aug 18, 2026|Superior Twin Room
Guest UserThis hotel is connected to Nagoya Hill shopping mall, which is convenient for shopping. There are many massage parlors, barbershops, and beauty salons nearby. After shopping, you can enjoy some relaxation there! The hotel breakfast is very rich, and the staff are friendly and polite. The rooms are spacious and well-equipped. The price is reasonable, highly recommended!
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Price per night from:£31
Posted on Jun 27, 2026|Deluxe King Room
Dean StantonImpeccably clean. Outstanding service from Ixxora on front desk. All staff keen to please and professional. They actually seem genuinely happy to be there and to welcome you.
As of June 2026, MAXONE Batam offers simply the cleanest and most well maintained rooms in the whole of Kepulauan Riau. No question. The only hotel able to compete with the obsessive cleanliness is their next door neighbour 4 star property adjacent! There are new 5 star hotels on the island where the level of maintenance does not meet the standards set by MAXONE Batam.
Highly recommended for leisure travellers who DON'T require pool, gym or breakfast included in the price. What you will get is a sense of luxury and commitment to quality and service excellence.
Not recommended for longer stays and business travellers due to poor WiFi stability and shortage of work space / work surfaces in the rooms, that are small and a tight squeeze by Indonesia standards.
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Price per night from:£20
Posted on Jun 15, 2026
Adammail97The hotel Air-Conditioning is very bad. I have reported to the receptionist, but they refused to fixed that. I slept with sweat body and the room feel warm. The location is very strategic. The room condition is very cosy. Everything is nice but the only AC is problem. Hope hotel management can fix the problem ASAP
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Price per night from:£15
Posted on Jun 14, 2026|Family Quad Room
Anonymous UserExcellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent.
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Price per night from:£9
Posted on May 24, 2026|Executive Deluxe Twin Room
AnnieECFGreat experience in this hotel, although slide uncomfortable experience with the arrangement of the rooms, as I requested 4 non-smoking room but got smoking rooms instead. However, front desk was able to squeeze in 1 nonsmoking room for us, which was still bearable. One of our family members had her birthday on the 2nd day of the stay, so the staff was able to light decorate the room, and have a special arrangement for breakfast. Great experience for us!
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Price per night from:£20
Posted on May 15, 2026|Deluxe Queen Room
JaybrSpacious,clean,easy access to many food varieties,convenient stores. Love the balcony where i can just relax either enjoying my coffee or just smoking while enjoying the seaviews. Will definitely be back again. Price was very reasonable. Parking lots are very limited and that’s the only ‘bad’ thing i found.
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Price per night from:£20