Boutique Hotels in Hangzhou

My business trip stay at Hufu Inn exceeded my expectations. The room was incredibly spacious, with a solid wood desk perfect for working. The bedding had visible cotton seeds, felt healthy, soft, and comfortable, washing away all the fatigue from work. What impressed me most was the hotel's public areas and service. While relaxing in the cafe with lush greenery outside the window, the staff thoughtfully brought me hot tea. There were complimentary fruits and snacks available, and they even helped me print and bind my documents. The Hangzhou cuisine in the restaurant was also delicious. The concierge recommended Longjing shrimp, which was perfect for one person, and even gave me a complimentary Dongpo pork. I'll definitely consider staying here again.

Exceptional stay at The Nook Hotel! I had a wonderful experience staying at The Nook Hotel Hangzhou. The hotel features a beautiful modern design and a very cozy atmosphere. The rooms are spotless, spacious, and equipped with super comfortable beds. The staff is incredibly welcoming, professional, and fluent in English, which made check-in and communication seamless. The location is great — situated in a peaceful area but still close enough to explore the city and West Lake. Delicious breakfast with plenty of options. Highly recommended for both business and leisure travelers!

Although the hotel is a bit old, the hardware is generally well-maintained. However, the cleanliness needs improvement, especially on the balcony where the railings were dusty – even though it's an outdoor area, it still needs better upkeep! Inside, the diamond-patterned room divider, which was trendy back in the day, is indeed hard to clean, but I'm sure the housekeeping department will be able to handle it once they notice it ✊. The breakfast selection is limited; it's filling, but doesn't quite match the hotel's star rating. What truly stood out, however, was the exceptional service. From the concierge to the front desk, the restaurant staff, and even the occasional encounter with housekeeping, everyone was warm, polite, and attentive. Olive, who I contacted via WeChat, was incredibly responsive and efficient in handling any requests, even those I just casually mentioned. For someone who values service above all else, this more than made up for the shortcomings I noted earlier. 😂

Inspired by the poetic beauty of West Lake, encapsulated in the lines 'Shimmering waters delight on sunny days, misty mountains captivate in the rain,' our trip to Hangzhou was made even better by this hotel. Its location is a huge plus, making it incredibly convenient to get to Hubin Business District and West Lake, whether by taxi or bike. Check-in was efficient, and the staff were very friendly. When we requested a quieter room, they did their best to accommodate us. The room itself was clean and tidy, the bed was very comfortable, and all facilities were well-maintained, with a consistent hot water supply. During our stay, every time we passed the front desk, we were greeted warmly. It wasn't forced small talk, but rather just the right level of service that made us feel very comfortable. This is a hotel that truly won me over with its attention to detail. It's not far from West Lake, so you can just stroll out to the lakeside for a pleasant post-dinner walk. When we arrived, it started to rain, and the front desk thoughtfully lent us umbrellas and briefly shared some tips on nearby dining and routes for exploring West Lake, without any hard selling. Housekeeping was meticulous; there was no dust on the tables, and the bathroom counter was wiped dry without any water stains – it's clear the cleaning staff are very thorough. Despite being in a bustling area, the room's soundproofing was excellent, so we weren't disturbed by outside noise at night. It was wonderful to return from sightseeing and relax comfortably. This hotel is definitely worth considering for anyone visiting West Lake.

Facilities: Staying on the 23rd floor, the view was expansive and incredibly refreshing. The breakfast at the revolving restaurant on the 34th floor was really nice; my child was so excited, running to the window to watch the river while eating! Hygiene: Spotless, just how I like it. Environment: Overlooking the Qiantang River, and the surrounding park was perfect for a leisurely stroll – very neat and quiet.

The environment here is fantastic! The lobby has books, a guzheng (Chinese zither), and calligraphy brushes, plus two adorable parrots 🦜. I'm very satisfied with this hotel; the rooms are spotless, and the front desk staff are wonderful. It's also very convenient for getting around. To go to West Lake, you just need to take the subway to Xiuxi Road Station. I really love it and will definitely stay here again next time I'm in Hangzhou.

I stayed in a central lake view room, and when I opened the window, I was greeted by a panoramic view of the entire lake. The lobby bar had live music both during the day and in the evening, creating a great atmosphere. The infinity pool was definitely photogenic, excelling in both location and ambiance. I have to give a special shout-out to the hotel pillows – they were incredibly comfortable, just the right firmness, and my neck felt perfectly fine. It's even better value for money during the off-season, so I recommend visiting for a day or two then. Enjoying the island's lake views and sipping on some fish soup – that's just too relaxing!

The hotel's design is beautiful, and the environment is lovely, with several century-old trees and a rooftop. The service was also excellent; they upgraded our room for free and helped with luggage to and from the parking lot. Parking was very convenient, right at the hotel entrance. Breakfast was semi-buffet style, with many Cantonese dim sum dishes, which was very special. However, the facilities are a bit old. Perhaps due to the May Day holiday and the changing seasons, the outdoor air conditioning unit wasn't on. The room was stuffy and hot during the day but freezing at night. The biggest drawback was that the sofa and bed in our upgraded room had bed bugs! I got bitten over a dozen times in one night, and the bites haven't gone away after several days. It was terrifying! This is the first time I've encountered a hotel with bed bugs; it was truly terrible luck. I just hope I didn't bring any home with me.

The room was quite spacious. They also provided complimentary fruit and a free room upgrade. Overall, the experience was great. It was especially quiet, so much so that we decided to extend our stay for another night. If I visit Hangzhou again, I'll definitely stay here. I actually chose Junting this time based on a friend's recommendation. It's also very close to Wulin Square, with many large shopping malls nearby. You can also visit the Beijing-Hangzhou Grand Canal, and West Lake isn't too far either. All in all, it was a very satisfying stay.

Front desk staff, Ms. Wang Xiao, kindly upgraded my mother's room for free. The room was spacious and bright, with a bathtub for a relaxing soak. The environment was quiet, ensuring a great night's rest. Breakfast was plentiful, and they even gave us a souvenir upon check-out. I'll definitely recommend this place to my friends and family when they visit Hangzhou.